Joscelin Weik
New Castle,IN
Summary
I am driven and diligent, and excel in fast-paced environments at Primo and Dunkin' Donuts, enhancing team productivity and customer satisfaction. I have mastered multitasking and organization, coupled with exceptional customer service skills. I also have a proven track record in improving cleanliness and safety, achieving significant efficiency in operations without compromising quality.
Being a responsible delivery driver brings great safety record, clean driving history and focus on customer satisfaction. I am dependable in handling end-to-end deliveries without damages.
Overview
2
2
years of professional experience
Work History
Dishwasher
Primo
09.2022 - 04.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
Crew Member
Dunkin' Donuts
02.2024 - 07.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Crew Member/Delivery Driver
Jimmy John's
09.2024 - Current
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Stocked shelves to organize aisles in assigned department.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
- Expedited deliveries to meet customer deadlines and requirements.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Education
Core 40 - General Studies
New Castle High School
New Castle, IN06.2022
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cleaning
- Attention to detail
- Cleaning and sanitizing
- Taking orders
- Safety awareness
- Integrity and honesty
- Basic math
Languages
English
Native or Bilingual
Timeline
Crew Member/Delivery Driver
Jimmy John's
09.2024 - Current
Crew Member
Dunkin' Donuts
02.2024 - 07.2024
Dishwasher
Primo
09.2022 - 04.2024
Core 40 - General Studies
New Castle High School
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