Jose Acosta
Miami,FL
Summary
Proven track record in boosting sales and fostering customer loyalty at Inmotion Entertainment through expert negotiation tactics and effective teamwork. Skilled in strategic planning and inventory tracking, I excel in creating positive outcomes and maximizing revenue. Achieved significant sales increase by implementing innovative sales strategies and maintaining high standards of customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Sales Associate
Inmotion Entertainment
2100 NW 42nd Ave, Miami, FL 33126
03.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Clerk
Publix
20711 S Dixie Hwy, Miami, FL 33189
02.2019 - 03.2023
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Opened and closed store by balancing cash registers and receipts.
- Adapted quickly to new products or promotions, incorporating them into sales presentations seamlessly for greater impact on revenue generation.
- Participated in regular training sessions, staying current on product knowledge and best practices for effective sales techniques.
- Created and constructed product displays to attract customers to new products, increasing total weekly sales Number%.
Food Preparation Worker
Panera Bread
9717 NW 41st St, Doral, FL 33178
10.2017 - 02.2019
- Reduced delays by proactively addressing potential problems and resolving conflicts between stakeholders.
- Helped maintain strong relationships with clients through consistent communication and timely updates on project progress.
- Ensured proper handling of materials on-site for minimal waste generation and an environmentally friendly construction process.
- Ensured safety compliance by conducting site audits and implementing necessary safety measures.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.
- Trained new staff on food preparation and safety procedures.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Monitored food temperature, discarding items not stored correctly.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
Education
Certificate Of Recognition -
American High School Academy
10300 SW 72ST #427, Miami FLORIDA 3317308.2016
Skills
- Teamwork and Collaboration
- Sales Strategies
- Strategic Planning
- Inventory Tracking
- Negotiation Tactics
- Contract Preparation
Languages
Spanish
Native or Bilingual
English
Full Professional
Italian
Full Professional
Timeline
Sales Associate
Inmotion Entertainment
03.2023 - Current
Sales Clerk
Publix
02.2019 - 03.2023
Food Preparation Worker
Panera Bread
10.2017 - 02.2019
Certificate Of Recognition -
American High School Academy