Jose Acuna
El Paso,TX
Summary
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cabela's Sales Assosiate
Cabela's
04.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Doordash Driver
DoorDash
06.2021 - 04.2023
- Being a Doordash delivery driver included being prompt in delivering the customer's food warm
- Satisfying any customer changes to the order and following delivery instructions
- Maintaining a 4.7 star rating and a 100% order completion rate.
Team Member
Urban Air Adventure Park
01.2020 - 05.2021
- My responsibilities as a team member were to enforce safety on our guests, to make sure guests followed rules of the park, and for the guests to have an enjoyable experience.
Whataburger Team Member
Whataburger
10.2019 - 01.2020
- Being a team member at Whataburger requires efficiency, quick learning, and adaptation to the work environment
- This includes delivering food on time while it being of the highest quality, keeping a positive mindset and a smile while doing so
- Caring for the customer while following company policy, and making sure every single customer walks out the restaurant with a happy experience.
Education
High School Diploma -
Franklin High School
05.2021
Skills
- Corporate Social Responsibility
- Oral Communication
- Customer Service
- Listening Skills
- Leadership Development
- Bilingual
- English
- Spanish
- Teamwork and Collaboration
- Restaurant Experience
- Serving Experience
Accomplishments
Since middle school, I've been acknowledged as a top tier student eagerer to learn and excell, that followed throughout high school.
I passed a difficult stock trading test that only 95% of traders complete.
I'm in the top ten at credit card sales at Cabela's in 2024 and 2023.
Certification
CPR Certification
Authorization - Working U.S.
Applicable
Reading
Some of the best literature comes from books that benefit one's lifestyle and way of seeing the world. I like to read books of people's experiences on a tough situation that they have to handle and overcome. Also, I like to read fiction but on a more realistic side of life.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cabela's Sales Assosiate
Cabela's
04.2023 - Current
Doordash Driver
DoorDash
06.2021 - 04.2023
Team Member
Urban Air Adventure Park
01.2020 - 05.2021
Whataburger Team Member
Whataburger
10.2019 - 01.2020
High School Diploma -
Franklin High School