Dynamic, motivated, veteran and customer-first senior information technology professional engineer with more than 30 years’ experience with a strong focus on storage area networks and data protection, with a proven record of thriving in business continuity, design, implementation, and extensive technical writing on multiple operating and host systems. Strong reputation for assessing problems, providing timely solutions, and creating exceptional customer service. Multi-lingual in English, French, and Spanish.
• Installed HPE 3Par, Primera, Nimble, Alletra, MSA, and
Pure Flash arrays.
• Engaged in various projects daily, including training on
latest technologies for storage arrays listed. Brocade FC,
Cisco MDS FC, and Aruba switching work on a
professional services team that specialized in greenfield
and brownfield implementations and upgrades.
• Completed health checks on storage arrays, storage
switches, Veeam backup environments, and Wi-Fi
surveys.
• Installed HPE/DELL Brocade class fabric switches,
configured and upgraded fabric operating system,
configured new zoning, updated existing zoning,
converted existing zones to new fabrics from different
SAN vendors, and instructed clients on best practices
while training on functions after installs.
• Installed HPE Proliant and DELL PowerEdge servers,
configured iLO and iDRAC management, upgraded
firmware, provided specific drivers to client for operating
system, assisted with connecting servers to storage
arrays, configured specific storage patches and
prerequisites.
• Labeled all connections to various pieces of equipment
including storage components/networking switches.
• Documented all settings and provided summary on
configuration for storage arrays on spreadsheets and
Visio diagrams.
• Performed Wi-Fi surveys using Ekahau software and
Sidekick, performed packet captures, relayed survey
information after capture to SME for review.
• Installed Veeam backup infrastructure servers with
Proxy's, WAN Accelerators, Backup Enterprise Manager,
and licensing.
• Configured Veeam connections out to repositories and
cloud repositories and reviewed backup job report
statistics.
• Conducted health checks of existing Veeam backup
environments.
• Advised on best practices with product components of
solutions and guided on how to correct or improve any
deficiencies for best possible outcome.
• Coordinated and participated in support calls with
vendors to meet client goals while assisting and
supervising upgrades to new versions.
RS/600:
HP/9000:
Linux:
LAN/SAN:
Internal departmental LAN:
Internal departmental LAN:
• Performed monitoring of multiple operation systems and
troubleshooting workstations and laptops.
• Implemented store DR plan for critical systems via
VMWare Workstation.
• Wrote and updated procedures for VM workstation and
specialized configuration and graceful monthly shutdowns
on AIX systems.