Jose Aguilar
Sylmar
Summary
Expertise in warehouse operations and customer relations, honed at Brazilian Lumber and other notable companies. Excelled in logistics oversight and quality assurance, boosting customer satisfaction significantly. Skilled in task delegation and bilingual in English/Spanish, Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
Brazilian Lumber
03.2024 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Oversee logistics, coordinating Local Deliveries and Third party pick ups.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
Sales Associate
Brazilian Lumber
08.2021 - Current
- Established sales pipeline through cold calling, email marketing, and effective follow-up, ensuring consistent flow of leads and opportunities.
- Negotiated contracts with clients to secure long-term partnerships and maximize profitability for both parties.
- Developed comprehensive product knowledge, enabling effective presentations and demonstrations tailored to the needs of each client.
- Built strong relationships with key clients, leading to repeat business and referrals for new projects.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
Counter Salesperson
Builders First Source
09.2017 - 07.2020
- Increased customer satisfaction by providing personalized service and product recommendations.
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
- Assisted in maintaining a well-organized merchandise display for easy customer browsing.
- Participated in ongoing training programs to stay current on industry trends and enhance product knowledge.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
Warehouse Operator
Cannon Sports
02.2015 - 01.2017
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Checked packages and merchandise for damage and notified vendors.
Education
High School Diploma -
Littlerock High School
Littlerock, CASkills
- Task Delegation
- Customer Relations
- Warehouse Operations
- Logistics Oversight
- Quality Assurance
- Scheduling Coordination
- Project Management
- Fluent in English/Spanish
Timeline
Operations Supervisor
Brazilian Lumber
03.2024 - Current
Sales Associate
Brazilian Lumber
08.2021 - Current
Counter Salesperson
Builders First Source
09.2017 - 07.2020
Warehouse Operator
Cannon Sports
02.2015 - 01.2017
High School Diploma -
Littlerock High School