Jose Almonte
The Bronx,NY
Summary
Results-driven professional with management experience at AutoZone and hands-on experience in security operations. Skilled in supervising teams, monitoring facilities, handling incidents, and enforcing company policies. Known for strong situational awareness, sound judgment, and the ability to maintain safety and order in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager
Auto Zone Auto Parts
The Bronx, NY
03.2024 - Current
- Managed daily store operations to ensure exceptional customer service and efficient workflow.
- Trained staff on product knowledge, sales techniques, and inventory management systems.
- Implemented visual merchandising strategies to enhance store presentation and promote sales.
- Monitored inventory levels, conducted stock audits, and coordinated replenishment orders.
- Handled cash management, daily deposits, and financial reconciliation in compliance with company policies
- Resolved customer escalations and service issues to maintain high customer satisfaction
- Recruited, onboarded, and trained new team members
- Opened and closed the store, ensuring readiness for daily operations
Security Officer
Bosnan Risk Consultants
The Bronx, NY
11.2020 - 06.2022
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols, identifying potential hazards and addressing security concerns.
- Collaborated with law enforcement during incidents to maintain order and resolve issues effectively.
- Managed access control systems, verifying credentials of visitors and employees.
- Completed detailed incident reports and daily activity logs
- Provided professional and courteous assistance to employees, residents, and visitors
- De-escalated conflicts using strong communication and problem-solving skills
Education
Bachelors - Criminal Justice
Monroe College
Bronx, NY06-2028
High School Diploma -
Longwood Preparatory Academy
The Bronx, NY06-2019
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Bilingual
- Attention to Detail
- Professional Communication
- Reliability & Punctuality
- Team Collaboration
- Attention to Detail
Certification
- NYS Security Guard License
- CPR/AED Certified
- OSHA 30-Hour (looks strong)
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Store Manager
Auto Zone Auto Parts
03.2024 - Current
Security Officer
Bosnan Risk Consultants
11.2020 - 06.2022
Bachelors - Criminal Justice
Monroe College
High School Diploma -
Longwood Preparatory Academy