JOSE APONTE
Mableton,GA
Summary
- Seasoned, result, and growth oriented risk consultant with deep market relationships and collaborative leadership skills. Versed in business acumen, complex casualty broking, and client management. Desires a challenging role as a senior casualty consultant leader.
Overview
23
23
years of professional experience
Work History
Vice President - Senior Account Executive
Alliant Americas
Atlanta, GA
04.2020 - Current
- Collaborated with renewal and servicing teams to deliver consistent, personalized sales and customer service to clients.
- Presented insurance products to clients to meet needs and discuss financial investment and return on investment.
- Coordinated complex decision-making, overcoming objections to close new business.
- Retained talented staff through effective training, delivering quality feedback that helped team members achieve goals.
- Analyzed local markets and new areas to identify opportunities for growth.
- Liaised with clients to aid in purchasing appropriate insurance products to protect commercial assets.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Managed accounts with approximate value of $4M in revenue.
- Maintained 95% portfolio retention over 4 year period.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Contacted underwriters and submitted forms to obtain binder coverage.
- Communicated and coordinated analytics with internal actuary team to analyze client ultimate/deductible loss pick, collateral requirements to develop immediate and long-term strategy implementation.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services and best practices.
- Met with division leaders and consultants to discuss strategies to improve client coverages.
- Reviewed and assessed risk profile of clients to determine appropriate coverage limits and total cost of risk.
- Analyzed financial statements, business plans, and other relevant documents to assess potential risks.
- Evaluated customer claims data to identify patterns or anomalies in coverage levels or pricing practices.
- Provided guidance to team members on complex broking decisions and best practices.
- Negotiated with underwriters regarding terms of new and renewal business placements.
National Co-Chair/Founder - Latinos at Alliant
Alliant Insurance Services Inc.
Irvine, CA
01.2022 - Current
- The founding charter member and national co-chair of the Latino/Hispanic national employee resource group at Alliant Insurance Services.
- Monitored adherence to the program's guidelines, policies, regulations, and procedures.
- Collaborated with external organizations to create partnerships that support diversity goals.
- Prepared reports on program outcomes and progress towards objectives for senior management review.
- Participated in committees focused on improving organizational culture around diversity topics.
Vice President, Casualty Advisor
Marsh & McLennan
Atlanta, GA
06.2019 - 04.2020
- Consulted with global commercial client ranging with multi million-billion dollars in revenue to develop customized complex insurance casualty programs and advised clients with strategic programs to safeguard assets while minimizing total cost of risk.
- Performed statistical analyses to identify trends, variations, patterns and insights on clients loss history, collateral, and loss development.
- Successfully led key projects which resulted in increase revenue by 30% by cross selling risk management software to key clients.
- Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
- Performed research and attended training to stay abreast of current trends and philosophies in academic advising and student support.
- Interviewed prospective clients to obtain data about financial resources and needs.
- Met with division leaders and consultants to discuss strategies to increase sales.
- Contacted underwriters and submitted forms to obtain binder coverage.
- Improved data collection accuracy by structuring systems for desktop spreadsheets.
- Leveraged industry trends to shape solutions and approaches.
National Co-Chair for Latinos ERG At Marsh
Marsh USA
New York, NY
11.2015 - 10.2020
- Appointed National Co-Chair of Marsh's Hispanic employee resource group to oversee organization 6 national chapters on an enterprise level.
- Collaborated with C-level executives to promote the firms' diversity and inclusion objectives; plan and execute business development projects to improve work culture and employee retention.
- Created and distributed monthly, quarterly and annual reports to management regarding the ERG performance.
Vice President, Account Executive
Marsh USA Inc
Atlanta, GA
09.2017 - 06.2019
- Manage client relationship and service team for a $3MM book of global and national accounts. Focused on delivery of exceptional client service and technical advice. Achieved 100% retention.
- Promoted to Account Executive as a result of high performance.
- Remedied customer risk management challenges by providing relevant coverage products and services. Resulted in 35% increase in account revenue.
Vice President, Casualty Placement Specialist
Marsh USA, Inc
New York, NY
07.2014 - 08.2017
- Top performing broker directing the placement and brokering activity for over 65 national client accounts, totaling over $35M in premium.
- Built an extensive national network of underwriters and relationships with carrier executives from top carriers- , wholesalers, and managing agents.
- Manage brokering teams with overall responsibility to provide guidance and technical support to the junior brokers, on the job training and to upgrade knowledge.
- Specialized work with clients in the following industries: healthcare, manufacturers, financial institutions, transportation/logistics, environmental, construction, non-profits, private equity, and real estate.
Senior Account Manager
Wells Fargo Insurance Services
New York, NY
12.2013 - 07.2014
- Achieved successful development and administration of customer service plans for clients' domestic and international. Outlining specifications to market coverage and pricing to carriers; and present to C-Level clients and prospects.
- Specialized work with client exposures in the following industries: healthcare, manufacturing, financial institutions, pharmaceuticals, environmental, construction, real estate, and hotel/hospitality.
Principal Broker/President
Aponte & Associates Insurance
White Plains/Peekskill, NY
12.2010 - 11.2013
- Successfully marketed and developed insurance programs for Middle market clients in the area of Property and Casualty/Professional, E&O insurance with; domestic and international exposures. Achieved 92% retention and increased revenue by 200%.
Principal Agent
State Farm
New Rochelle, NY
08.2009 - 12.2010
- Promoted agency products to business and consumers.
- Upsold agency products and services, leading to $200,000 in annual sales from a scratch book of business.
- Developed, implemented and monitored all agency production, operational expenses and sales goals. Managed and processed the payroll.
Principal Agent
Nationwide Insurance
10.2004 - 07.2009
- Managed an award winning brokerage and independent captive agency. Grew agency premium by 250% over a three-year period.
- Developed sales reports to staff and carriers sales/underwriting departments. Hired, trained, developed, and mentored staff of 10 employees to deliver strong financial results amidst high-stress environments.
- Responsible for full strategic planning, business plans, marketing, sales, operating, financial and P&L.
- Successfully merged and acquired 2 agencies.
Sales Manager
Nationwide Insurance
Elmsford, NY
01.2003 - 10.2004
- Promoted to Sales Manager based on strong performance. Achieved 150% over agency growth quota.
- Worked closely with the assigned agency marketing team to optimize strategic initiatives.
- Mentored agency employees in successful selling techniques and encouraged cross-selling additional products and services.
- Managed a $150 million agency team portfolio and achieved 125% of quota within the first year as Sales Manager.
Master Claims Associate
Nationwide Insurance
Elmsford, NY
01.2001 - 01.2003
- Analyze major claims and determine fraudulent activities/abuses and 3rd party liability.
- Successfully investigated claims; evaluated data interpreted laws/regulations, and rendered determinations.
- Developed successful processes and procedures that significantly improved organizational performance.
Education
Masters of Business Administration (MBA) - Finance/International Management
Northeastern University - D'Amore McKim School of Business
8.2016
Skills
- Client management
- Leadership Acumen
- Team building
- Project and process management
- Insurance placement expertise
- Financial analysis
- Mergers & Acquisitions/Due Diligence Analysis
- Problem investigations
- Interpersonal and written communication
- Issue resolution
- Sales strategies implementation
- Prospecting abilities
- Client rapport
- Quality assurance
- Employee management
- Project analysis
- Customer relationship management
- Team member motivation
- Effective customer upselling
- Data Analysis
- Market Research
- Risk Management
- Strategic Planning
Interests
President of the Latin American Association of Insurance Agents - Atlanta, GA Chapter
Lifetime Member and Former Officer: Kappa Alpha Psi, Inc. - Chapter White Plains/New Rochelle Alumni,
Interest: Volunteering in the community, Mentoring youth, Golf, Networking.
Timeline
National Co-Chair/Founder - Latinos at Alliant
Alliant Insurance Services Inc.
01.2022 - Current
Vice President - Senior Account Executive
Alliant Americas
04.2020 - Current
Vice President, Casualty Advisor
Marsh & McLennan
06.2019 - 04.2020
Vice President, Account Executive
Marsh USA Inc
09.2017 - 06.2019
National Co-Chair for Latinos ERG At Marsh
Marsh USA
11.2015 - 10.2020
Vice President, Casualty Placement Specialist
Marsh USA, Inc
07.2014 - 08.2017
Senior Account Manager
Wells Fargo Insurance Services
12.2013 - 07.2014
Principal Broker/President
Aponte & Associates Insurance
12.2010 - 11.2013
Principal Agent
State Farm
08.2009 - 12.2010
Principal Agent
Nationwide Insurance
10.2004 - 07.2009
Sales Manager
Nationwide Insurance
01.2003 - 10.2004
Master Claims Associate
Nationwide Insurance
01.2001 - 01.2003
Masters of Business Administration (MBA) - Finance/International Management
Northeastern University - D'Amore McKim School of Business