Multifaceted, driven professional, Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
6
6
years of professional experience
Work History
Operations Supervisor
United Parcel Service, UPS
02.2020 - Current
Supervised, trained, and led a team of up to 10 Package Handlers, meeting and/or exceeding safety, production, and attendance metrics while operating in full compliance with corporate and OSHA requirements
Operated multiple areas during the twilight shift such as IDS, METROS, and dock recycle center
Improved production line processes by analyzing and problem-solving existing or unforeseen product line issues
In doing so, ensured maximum output and efficiency while meeting and/or exceeding PPH production metrics.
Cashier
Meijer
03.2018 - 10.2019
Drove customer loyalty by providing remarkable service and technical assistance while achieving sale metrics and reducing store shrinkage.
Seasonal: Guest Advocate, Fulfillment
Target
10.2017 - 01.2019
Exceeded fulfillment productivity metrics by analyzing daily business needs and utilizing reporting to determine guest traffic patterns in order to deliver a consistently high-quality guest experience.
Education
Bachelor of Science - Supply Chain Management
Grand Valley State University
Allendale, MI
Associate of Arts - Emphasis in engineering and programming
Grand Rapids Community College
Grand Rapids, MI
04.2021
Skills
Computer program in languages Python, JavaScript, and C/C
Mathematic Proficiency
Interpretation, development, and testing of computer source code
Proficient in CAD - Computerized Design in manufacturing part models and assemblies
Welding skills: Gas and Arc welding
Basic NC machining: numerical control machining
Mechanic skills: vehicle repairs
Public Speaking, leadership, analytical, and problem-resolution skills
Operations Management
Task Delegation
Completed College Courses
Computer Science II
Statistics
Computer Science I
Fund of Public Speaking
Calculus I
Calculus II
Concepts of Communication
Intro to CAD/CAM
Intro to Engineering
Intro to EGR Graphics
Intro to Macroeconomics & Microeconomics
Principles of Chemistry I
Principles of Chemistry II
Timeline
Operations Supervisor
United Parcel Service, UPS
02.2020 - Current
Cashier
Meijer
03.2018 - 10.2019
Seasonal: Guest Advocate, Fulfillment
Target
10.2017 - 01.2019
Bachelor of Science - Supply Chain Management
Grand Valley State University
Associate of Arts - Emphasis in engineering and programming