Jose Batz
Escondido,CA
Summary
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.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Runner
Swami's Cafe
06.2023 - Current
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Developed strong relationships with regular patrons, creating a loyal customer base for the establishment through personalized service delivery.
Sous Chef
Pearl Catering
09.2022 - 05.2023
- Planned and directed high-volume food preparation in fast-paced environment.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within team.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Boosted customer satisfaction ratings by consistently delivering high-quality dishes and maintaining strict adherence to food safety standards.
- Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
Food Runner
Swami's Cafe
11.2020 - 05.2022
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cleared tables immediately after guests left in preparation for next party.
- Trained and mentored 3 newly hired employees to explain process flow and safety procedures.
- Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
- Assisted servers with table settings and beverage refills to support high-volume shifts.
Education
Certified Nursing Assistant (CNA) Program -
Miracosta College
Oceanside, CAPalomar College
San Marcos, CAHigh School Diploma -
Escondido High School
Escondido, CASkills
- Teamwork and Collaboration
- Effective Multitasking
- Adaptability and Dependability
- Bilingual
- Vital signs monitoring
- Patient Care
- Compassion and Empathy
- Medical terminology knowledge
- Care plan implementation
- Patient-focused care
- HIPAA Compliance
Clinical Experience
Certified Nursing Assistant (CNA) at GlenBrook Health Center 01/2024-03/2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Certification
- Certified Nursing Assistant (CNA) Certificate
Expected test date: 03/15/2024
- Basic Life Support (BLS) by AHA - Active
references
Michelle Odom MSN, RN, CNS | (619) 881-7507 | modom@miracosta.edu
Timeline
Food Runner
Swami's Cafe
06.2023 - Current
Sous Chef
Pearl Catering
09.2022 - 05.2023
Food Runner
Swami's Cafe
11.2020 - 05.2022
Certified Nursing Assistant (CNA) Program -
Miracosta College
Palomar College
High School Diploma -
Escondido High School