Jose Borunda III
Apple Valley,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Online Community Manager
Self-Employed
Apple Valley, CA
1 2019 - Current
- Managed online video game community Twitter account to over 5000 followers
- Managed several active Discord servers with hundreds of members, moderating content.
- Ensured community guidelines were enforced, maintaining positive environment for all users
Online Sales
Self-Employed
Apple Valley, CA
01.2020 - 01.2023
- Sold, packaged and shipped products via online store which achieved over $10,000 in sales throughout employment.
- Communicated with customers, providing customer service and post-purchase support.
- Boosted online sales by implementing effective product descriptions and visually appealing listings
Seasonal Overnight Freight Stocker
WinCo Foods
Apple Valley, CA
12.2021 - 02.2022
- Kept work areas neat, clean and free from debris
- Labeled products, rotated stock and fronted merchandise for appealing display
- Interacted with guests in friendly and knowledgeable way
- Stocked designated items on shelves, end caps and displays
- Answered customer questions and provided detailed product information
Education
Associate of Science - Computer And Information Sciences
Victor Valley College
Victorville, CA 08.2016 - 05.2019
Skills
Social Media Campaigns
Adobe (Photoshop, Illustrator)
MacOS/Mac OS X
Google G Suite (Docs, Sheets, Drive, Draw, Gmail)
Coding (HTML, CSS, PHP, Python, SQL)
Final Cut Pro
Customer Service
Networking
MySQL
Linux
Phone etiquette
Software troubleshooting
Software testing
Data Analytics
Social Media Campaigns
Assessments
- Inside sales, 07/01/21, Proficient, Understanding and responding appropriately in sales scenarios, and performing common sales calculations
- Sales skills, 07/01/21, Proficient, Influencing and negotiating with customers
- Customer service, 07/01/21, Proficient, Identifying and resolving common customer issues
- Technical support, 09/01/21, Proficient, Performing software, hardware, and network operations
Timeline
Seasonal Overnight Freight Stocker
WinCo Foods
12.2021 - 02.2022
Online Sales
Self-Employed
01.2020 - 01.2023
Associate of Science - Computer And Information Sciences
Victor Valley College
08.2016 - 05.2019
Online Community Manager
Self-Employed
1 2019 - Current