Jose Cabreja
New Brunswick,New Jersey
Summary
A hardworking individual with a passion for helping others. Known for being trustworthy with sensitive information and finding solutions to guarantee customer satisfaction. Often considered a leader who motivates the team and helps improve the working environment.
Overview
9
9
years of professional experience
Work History
Police Officer Trainee
New Jersey State Parole Board
Trenton, NJ
01.2025 - 02.2025
- Performed under high-stress situations, effectively managing multiple tasks while remaining calm and focused.
- Participated in ongoing training programs to stay current with law enforcement best practices and tactics.
- Conducted physical training to keep fit and perform job duties productively.
- Followed protocols and procedures to perform tasks quickly and minimize mistakes.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
Mental Health Technician
Hackensack Meridian Health
Belle Mead, NJ
10.2024 - 12.2024
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
Delivery Driver/Trainer
Regal Logistics Dsp Amazon
Middlesex, NJ
04.2022 - 03.2024
- Worked closely with dispatchers and operations managers to address any identified skill gaps within the team, developing targeted training interventions aimed at enhancing overall performance metrics.
- Boosted on-time delivery performance through the implementation of time management strategies and route planning techniques during training sessions.
- Conducted thorough post-training evaluations to assess trainee mastery of key concepts, identifying areas requiring additional focus before advancing to the next stage of development.
- Served as a mentor for new hires, offering guidance and support throughout their onboarding process and providing valuable insights into company culture and expectations.
- Evaluated driver performance through regular ride-alongs, providing real-time feedback and coaching to improve overall effectiveness.
- Championed a culture of safety throughout the organization by consistently reinforcing best practices during training exercises and ongoing coaching engagements.
- Taught drivers how to drive, shift and back up trucks.
- Maintained regulatory compliance documentation to promote safety and compliance culture.
- Loaded truck and properly secured items to prevent damage for deliveries.
Flex Driver
Amazon
Seattle, WA
08.2021 - 04.2022
- Handled packages responsibly, reducing instances of damage or loss during transit.
- Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
- Increased customer satisfaction with timely deliveries and accurate package handling.
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Provided exceptional customer service by addressing concerns and answering questions promptly and professionally.
- Adapted quickly to changes in delivery routes or assignments, demonstrating flexibility in meeting business needs.
Delivery Driver
Door Dash
San Francisco, CA
07.2021 - 09.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Delivery Driver
Bravo Supermarket
New Brunswick, NJ
05.2017 - 08.2018
- Restocked shelves and faced products to keep grocery sales areas attractive and ready for customers.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Managed customer inquiries and complaints in polite and professional manner.
- Addressed customer questions and assisted in finding product locations.
- Loaded and unloaded vehicle, delivered packages to customers' doors, and collected payments upon delivery when required.
- Avoided safety hazards and costly tickets by consistently obeying the applicable traffic laws.
- Inspected the delivery vehicles before and after trips and completed basic repairs to keep each in good working order.
- Turned in receipts and money received from deliveries.
Factory Worker
Full Steam Staffing NJ LLC
New Brunswick, NJ
07.2016 - 08.2018
- Operated manufacturing equipment and used hand tools to complete production orders.
- Checked product materials, partially completed assemblies, or final work for compliance with quality standards.
- Followed exact job specifications to produce products of consistent quality.
- Cleaned up work stations continuously to follow good housekeeping standards.
- Moved full pallets onto trailers and removed returned pallets for reloading or disposal.
- Worked in team-based environment to assemble and ship products.
- Selected packages and product from warehouse to create pallets with balanced loads.
- Inspected finished products to verify conformity to quality standards.
- Package finished products into boxes, cartons and containers for shipping to customers.
Intern
NJSP
West Trenton, Ewing Township, New Jersey
01.2018 - 04.2018
- Learned about laws.
- Went to several branch headquarters.
- Learned about equipment in police vehicles.
- Went on the NJSP boat.
- Went to the specialized weapons unit branch.
- Learned to shoot armed weapons.
- Went on a tour of the police academy in sea girt.
Education
Bachelor's - Criminals Justice
Rutgers State University
New Brunswick, New Jersey12.2021
Associate's - Criminals Justice
Middlesex Community College
Edison, New Jersey05.2018
High School Diploma - undefined
New Brunswick High School
New Brunswick, NJ06.2013
Skills
- Driving
- Sales and Marketing
- Business Management
- Problem Solving
- Good Customer Service
- Bilingual
- Strategic Planning
- Self-defense tactics
- De-escalation techniques
- Behavior observation
- Active listening
- Team leadership qualities
- Trustworthy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Police Officer Trainee
New Jersey State Parole Board
01.2025 - 02.2025
Mental Health Technician
Hackensack Meridian Health
10.2024 - 12.2024
Delivery Driver/Trainer
Regal Logistics Dsp Amazon
04.2022 - 03.2024
Flex Driver
Amazon
08.2021 - 04.2022
Delivery Driver
Door Dash
07.2021 - 09.2021
Intern
NJSP
01.2018 - 04.2018
Delivery Driver
Bravo Supermarket
05.2017 - 08.2018
Factory Worker
Full Steam Staffing NJ LLC
07.2016 - 08.2018
Associate's - Criminals Justice
Middlesex Community College
High School Diploma - undefined
New Brunswick High School
Bachelor's - Criminals Justice
Rutgers State University