Jose Campos
Riverdale,GA
Summary
Driven eCommerce Associate with a proven track record at DHL Supply Chain, enhancing customer satisfaction and streamlining inventory through quality control measures. Excelled in leveraging skills in online merchandising and performance reporting, alongside strong analytical abilities and effective communication, to drive competitive market positioning and operational improvements.
Overview
2023
2023
years of professional experience
Work History
ECommerce Associate
DHL Supply Chain
- Implemented quality control measures for incoming inventory, ensuring a high level of customer satisfaction with purchased products.
- Conducted competitor analyses to stay informed of industry trends and maintain a competitive edge in the marketplace.
- Resolved customer inquiries promptly and professionally, earning positive reviews and repeat business from satisfied customers.
- Led training sessions for new employees on e-commerce platform usage and best practices in customer service.
- Established cross-functional partnerships with other departments to improve overall business operations.
- Assisted with the development of an e-commerce app, enhancing user experience on mobile devices.
Amazon Delivery Driver
Express Mile LLC
Atlanta
07.2020 - 01.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
UE Creativo
Venezuela2015
Skills
- Product Listing
- Payment Processing
- Online merchandising
- Performance reporting
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Amazon Delivery Driver
Express Mile LLC
07.2020 - 01.2023
ECommerce Associate
DHL Supply Chain
UE Creativo