Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Campusano

Queens

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Bell Captain

The Ritz Tower
02.2023 - Current
  • Contributed towards a positive work environment among fellow employees by promoting teamwork within the department.
  • Addressed any guest complaints or issues related to the Bell Captain role, resolving problems quickly and professionally.
  • Monitored bell team''s adherence to hotel policies and procedures, ensuring high standards of professionalism at all times.
  • Streamlined luggage handling process for faster check-ins and check-outs, resulting in increased guest satisfaction.

Doorman/ Lobby Porter

Concorde Condominium
05.2014 - 08.2022
  • Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
  • Enhanced building security by vigilantly monitoring entrance and exit points.
  • Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
  • Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
  • Assist guest/ tenants with general questions and inquiries.
  • Update status change on work/ repair request.
  • have the knowledge to use BuildingLink
  • Clean lobby also maintaining lobby clean at all times.
  • Log and monitor packages delivery and pick- up information.

Education

Associate of Science -

Borough of Manhattan Community College of The City University of New York
New York, NY
12.2014

High School Diploma -

Richmond Hill High School
Richmond Hill, NY
06.2012

Skills

  • Dependability
  • Hotel operations
  • Baggage handling
  • Guest Relations
  • Security awareness
  • Foreign language proficiency
  • Concierge services
  • Heavy Lifting
  • Guest Services
  • Elevator operation
  • Fast Learner
  • Ability to verbally communicate with people
  • Ability to obtain and process information

Languages

Spanish
Native or Bilingual

Timeline

Bell Captain

The Ritz Tower
02.2023 - Current

Doorman/ Lobby Porter

Concorde Condominium
05.2014 - 08.2022

Associate of Science -

Borough of Manhattan Community College of The City University of New York

High School Diploma -

Richmond Hill High School

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Jose Campusano