Jose Cardenas
San Jose,CA
Summary
My retail experience has made me a dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Now I am professional ABA therapy technician with solid foundation in behavior analysis and intervention strategies. Adept at fostering positive behavioral changes and skill development through evidence-based practices. Strong focus on team collaboration and achieving measurable outcomes. Reliable, adaptable, and skilled in communication, data collection, and individualized treatment planning.
Overview
6
6
years of professional experience
Work History
Sales Associate
I Worked As A Cashier And In Customer Service.
San Jose
08.2019 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Solved customer challenges by offering relevant products and services.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
ABA Therapist
Spotlight Therapy
Los Gatos, CA
04.2023 - Current
- Utilized a variety of instructional methods including discrete trial training, natural environment teaching, and incidental learning to engage clients throughout therapy sessions effectively.
- Monitored and documented client progress using data collection techniques.
- Developed and maintained strong relationships with clients'' families, resulting in increased trust and collaboration in the therapeutic process.
- Developed and maintained clear, individualized documentation on each patient.
- Provided ongoing parent coaching and education to empower families in supporting their child's development at home.
- Increased client independence by teaching essential life skills such as self-care routines, meal preparation, and household management.
Education
Bachelor of Arts - Psychology
University of California - Merced
5200 Lake Rd, Merced, CA 9534312.2022
Skills
- Social Perceptiveness
- Verbal Communication
- Adapt to Diverse Groups
- Time Management
- Excellent People Skills
- Customer Service
- Multitasking Strengths
- Listening Skills
- Prompting strategies
- Collaboration with professionals
- Motor skills development
- Reinforcement techniques
Languages
English
Full Professional
Spanish
Full Professional
Timeline
ABA Therapist
Spotlight Therapy
04.2023 - Current
Sales Associate
I Worked As A Cashier And In Customer Service.
08.2019 - 08.2021
Bachelor of Arts - Psychology
University of California - Merced
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