Jose Casanova
Columbus,OH
Summary
Great professionalism, excelling in customer service and time management. Recognized for improving customer satisfaction through practicing fast and safe work habits. Dependable team player with strong attention to detail and time management skills, ensuring high-quality standards in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Amazon
Columbus, OH
07.2024 - 01.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Dock Worker
Old Dominion Freight
Columbus, OH
02.2024 - 06.2024
- Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
- Reduced risks of damage to cargo through careful handling and adherence to best practices in packaging and palletizing.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Increased efficiency in loading and unloading cargo by utilizing proper equipment and techniques.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Secured cargo using chains, load bars, wood blocks, and straps.
- Enhanced workplace safety by adhering to strict safety guidelines and protocols during daily operations.
E4
United States Air Force
Whiteman Air Force Base, MO
01.2020 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
LA Webber
Lyndonville, NY01-2020
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 25 staff members.
Timeline
Delivery Driver
Amazon
07.2024 - 01.2025
Dock Worker
Old Dominion Freight
02.2024 - 06.2024
E4
United States Air Force
01.2020 - 01.2024
High School Diploma -
LA Webber