Jose Castanon
Arlington,TX
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Managing high-volume of service calls while maintaining quality and efficiency.
Overview
3
3
years of professional experience
Work History
Service Technician
Discount Tire
Arlington, TX
01.2024 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Cashier
Home Depot
Arlington, TX
06.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Host
Pappadeux Seafood Kitchen
Arlington, TX
04.2021 - 03.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
Auto Service Technology With BMW - Automotive Technology
Lincoln Technical Institute
Grand Prairie, TX11.2024
High School Diploma -
Sam Houston High School
Arlington, TX05.2023
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Customer Service
- Flexible and Adaptable
- Heavy Lifting
- Electrical Systems
- Diagnostic Testing
- Service Reports
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Service Technician
Discount Tire
01.2024 - Current
Cashier
Home Depot
06.2022 - 02.2023
Host
Pappadeux Seafood Kitchen
04.2021 - 03.2022
Auto Service Technology With BMW - Automotive Technology
Lincoln Technical Institute
High School Diploma -
Sam Houston High School