Jose Ceballos
Los Angeles,CA
Summary
With over 10+ years of experience I adept at managing high-pressure situations, I excelled in customer service and multitasking across roles at Culinary Staffing and The Food Matters. Demonstrating a strong work ethic and exceptional guest engagement, I significantly minimized order errors, enhancing event efficiency and satisfaction. My collaboration with kitchen staff showcases my hard and soft skills, driving productivity and positive outcomes.
Overview
10
10
years of professional experience
Work History
Server/barback
DMC
01.2021 - Current
Server
Culinary Staffing
03.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Event Food Runner
The Food Matters
01.2015 - 03.2019
- Handled high-pressure situations calmly and professionally during peak hours, or unexpected rushes at large high profile events.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
Associate Of Applied Business - Logistics And Supply Chain Management
06.2014
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Works with a sense of urgency
Timeline
Server/barback - DMC
01.2021 - Current
Server - Culinary Staffing
03.2019 - Current
Event Food Runner - The Food Matters
01.2015 - 03.2019
East Los Angeles College - Associate Of Applied Business, Logistics And Supply Chain Management
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