Crystal Pan
Oakland,CA
Summary
Enthusiastic and reliable professional with pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments
Overview
7
7
years of professional experience
Work History
Server/Barback
Casa Orozco
Dublin, CA
07.2021 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Design Assistant
Victoria Bartlett
New York, NY
04.2017 - 01.2022
- Assisted with the creation of visually appealing presentations to effectively communicate design concepts and ideas.
- Enhanced design project efficiency by streamlining communication between team members and clients.
- Provided valuable input during brainstorming sessions, contributing to the development of creative design solutions.
- Ordered samples from vendors to handle presentation creation activities.
Education
Bachelor of Arts - Painting/Printmaking
Pratt Insitute
Brooklyn, NY2021
Skills
- Exceptional customer service
- Cash handling
- Food safety practices
- Strong multitasking
- Liquor, beer, and wine knowledge
- Fast learner
- Verbal communication
- Strong work ethic
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Server/Barback
Casa Orozco
07.2021 - 10.2023
Design Assistant
Victoria Bartlett
04.2017 - 01.2022
Bachelor of Arts - Painting/Printmaking
Pratt Insitute