Summary
Work History
Education
Skills
Timeline
Generic

Jose Celis

Bradenton

Summary

Dynamic leader with a proven track record at Take 5 Oil Change, enhancing customer satisfaction and streamlining operations. Excelled in team motivation and leadership, significantly improving store performance. Skilled in inventory management and customer service, adept at fostering long-lasting client relationships and leading teams to exceed sales goals.

Work History

Store Manager

Take 5 Oil Change
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Sales Manager

Pinch A Penny Pool Patio Spa
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Technician

Golf Gate Rescreening
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Education

Manatee High School
Bradenton, FL
12.2021

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Customer service management
  • Store opening and closing
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory management
  • Shift scheduling
  • Goals and performance
  • Team motivation
  • Team building and leadership

Timeline

Store Manager

Take 5 Oil Change

Sales Manager

Pinch A Penny Pool Patio Spa

Technician

Golf Gate Rescreening

Manatee High School
Jose Celis