JOSE CHAVEZ
Bladensburg,MD
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Project Manager (PM)
NTI National Technologies
01.2023 - Current
- Responsible for managing project data, project status calls, coordinating site visits with the project team, bid walks, and on-site inspections, as well as project tracking, reporting, and accounting leading towards the successful implementation of DAS Engineering projects
- Reviews and understands project drawings and specifications
- Builds and interfaces with routers, switches and DAS equipment
- Works with the construction contractors to obtain all proper inspections, final sign-offs, recorded easements, etc
- For a timely close out package
- Prepares and updates site status reports, databases, and project forecast reports
- Ensures that work conforms to Company standards and Quality Plan.
Construction Manager (CM)
Haymaker Technologies
01.2021 - 01.2023
- Performs preconstruction walks to determine constructing the DAS in accordance with the design
- Builds and interfaces with routers, switches and DAS equipment
- Monitors and ensures performance and quality workmanship
- Work closely with the technicians, architect, engineers and associated consultants in developing site specific value engineering options for the work
- Coordinate with tenant’s point of contact and construction personnel to ensure accuracy in the owner’s development of tenant’s construction documents and built according to the CDs
- Perform system sweeps and PIM results per customer’s specifications
- Serve as a liaison by participating in construction meetings, resolving disputes, providing ongoing feedback and coordinating project punch list, as-built drawings and close-out packages
- Meet with safety team to insure best practices are in place.
Field Service Manager
Atlantech Online, Inc.
01.2010 - 01.2022
- Handled fiber and data installations to meet company and customer needs
- Met with IT Directors, Building Managers, Super Intendants and Network Engineers to review blue prints of data and fiber
- Attended weekly meetings with company management
- Managed all field service technicians in addition to approving weekly timecards for my team
- Provided training of company policies and standards and performed annual reviews for my team which included a discussion of goals and accomplishments
- Assisted with set-up of new data centers across the DMV.
Telecommunication Technician
Life Safety System (LSS)
01.2008 - 01.2010
- Provide installation and on-site repair of telecommunication and security equipment throughout a multitude of educational, government and healthcare facilities
- Independently review facility blue prints to determine appropriate installation of electronic equipment
- Responsible for the installation and integration of low-voltage systems to include nurse call, card access, emergency call, overhead paging, intercom and sound systems
- Independently install asset and staff tracking, infant and dementia security systems
- Directly responsible for the installation of CAT 5 and CAT 6 cabling, fiber optics, and cross connection of telephone equipment
- Additionally, responsible for the installation of on-site quality control reviews of telecommunication and security equipment to ensure compliance with consumer needs.
Account Liaison
Verizon Wireless
01.2006 - 01.2008
- Responsible for the contact management of six (6) National Strategic Accounts
- Increased Verizon Sales revenue through monthly customer meetings and evaluations
- Provide in-site support to clients to ensure high quality customer service and sales assistance
- Responsible for conducting quarterly Data Warehouse quality control reports
- Conduct sales and customer service oriented presentations for current and perspective customers.
Business Support Coordinator
Verizon Wireless
01.2004 - 01.2006
- Responsible for dissolving escalated technical scenarios directed by Sales Department and Associate Director
- Provided direct resolution via extensive research and coordination with several departments
- Trained new hires on customer service standards, policies, procedures and new product development
- Visited corporate clients to maintain visibility and additional support as needed
- Provided quarterly financial, sales and customer satisfaction reports for all clients
- Assisted in completing project deadlines in an expedited manner to maintain customer satisfaction.
Technical Support Coordinator
Verizon Wireless
01.2001 - 01.2004
- Managed high volume of inbound customer calls
- Conducted outbound calls on escalation to solve technical challenges and ensure customer satisfaction
- Researched and resolved billing inquires
- Served as the first line of defense with technical issues; troubleshooting for service equipment issues.
Service Manager
Solectron Global Services
01.1998 - 01.2001
- Responsible for managing a team of six (6) mobile telephone installation technicians
- Independently supervised the installation process and ensured product reliability
- Coordinate with managers, verbally and in writing to implement mobile installation training techniques
- Responsible for tracking damaged phones to ensure quality control
- Responsible for employee attendance tracking
- Lead efforts to regulate employee workload and to formulate method of goal achievement.
Education
Computer Science Certification -
Bloomfield College
Bloomfield, NJSkills
- Microsoft Outlook
- Microsoft Word 2016
- Microsoft Excel 2016
- Internet Explorer 2016
- Vision Acss
- Ibas
- Cbis
- Work Flow
- ADP
- Deskpro
- Share Point
- Pulse Secure
- UC-One Communicator
Certification
- OSHA 30 Construction
- CPR/AED
- 700/800MHz Public Safety BDA
- 700/800MHz Public Safety Fiber DAS
- Public Safety BBU V2
- UHF BDA Public Safety
- Cel-Fi Certified Enterprise Installer
Home
(301) 209-7188
Awards
- Reliable Award - Business Support Coordinator, Verizon Wireless 2005
- Credo Plaque and Certificate of Achievement - Business Support Coordinator, Verizon Wireless 2005
References
Available Upon Request
Languages
Spanish
Professional Working
Timeline
Project Manager (PM)
NTI National Technologies
01.2023 - Current
Construction Manager (CM)
Haymaker Technologies
01.2021 - 01.2023
Field Service Manager
Atlantech Online, Inc.
01.2010 - 01.2022
Telecommunication Technician
Life Safety System (LSS)
01.2008 - 01.2010
Account Liaison
Verizon Wireless
01.2006 - 01.2008
Business Support Coordinator
Verizon Wireless
01.2004 - 01.2006
Technical Support Coordinator
Verizon Wireless
01.2001 - 01.2004
Service Manager
Solectron Global Services
01.1998 - 01.2001
Computer Science Certification -
Bloomfield College
- OSHA 30 Construction
- CPR/AED
- 700/800MHz Public Safety BDA
- 700/800MHz Public Safety Fiber DAS
- Public Safety BBU V2
- UHF BDA Public Safety
- Cel-Fi Certified Enterprise Installer
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