Jose Colomba
Bronx ,NY
Summary
Driven Manager with a proven track record at Toys R Us, adept in team leadership and time management. Excelling in enhancing customer satisfaction and resolving internal conflicts, I've significantly improved service delivery and team performance through effective problem-solving and communication skills.
Overview
15
15
years of professional experience
Work History
Fashion Designer Assistant
Ernesto Romero
09.2020 - 08.2024
- Sketched artistic and fresh designs for consideration.
- Designed seasonal styles according to upcoming trends and popular color palettes.
- Conducted market research to identify emerging trends, guiding the development of new collections accordingly.
- Created unique and trendsetting garments, securing a loyal customer base and positive media coverage.
Cashier / El Nuevo Daily
Kimo Mohammed
06.2019 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cafe Waiter / Cami Cafe
Camille Toro
10.2018 - 11.2019
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Manager / Toys R Us
Heidy Brito
02.2010 - 05.2018
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma - Arts And Entertainment Management
Julia Richmond High School
New York 09.2015
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Problem-Solving
Languages
Spanish
Elementary
Timeline
Fashion Designer Assistant
Ernesto Romero
09.2020 - 08.2024
Cashier / El Nuevo Daily
Kimo Mohammed
06.2019 - 10.2020
Cafe Waiter / Cami Cafe
Camille Toro
10.2018 - 11.2019
Manager / Toys R Us
Heidy Brito
02.2010 - 05.2018
High School Diploma - Arts And Entertainment Management
Julia Richmond High School