Summary
Overview
Work History
Education
Skills
Timeline
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Jose Daza

Plainfield,NJ

Summary

Dynamic banquet professional with a strong background at Lotte New York Palace Hotel, excelling in exceptional customer service and adaptive problem-solving. Proven ability to maintain high standards of food safety while ensuring guest satisfaction during high-pressure events. Detail-oriented and a team player, committed to creating memorable experiences.

Overview

32
32
years of professional experience

Work History

Banquet Waiter

Lotte New York Palace Hotel
03.2003 - Current
  • Assisted in setting up banquet spaces according to event specifications.
  • Provided excellent customer service to guests during events.
  • Learned proper food handling and safety procedures for banquet operations.
  • Delivered food and beverages to tables promptly and efficiently.
  • Collaborated with team members to ensure smooth event execution.
  • Event Diagram experience
  • Adapted quickly to changing event requirements and guest needs.
  • Supported management in coordinating table arrangements and seating plans.
  • Assisted in resolving guest concerns quickly and effectively, demonstrating excellent problem-solving skills.
  • Handled high-pressure situations with professionalism, maintaining a calm demeanor during busy events.

Banquet Waiter B-Captain

21 Club
09.1993 - 11.2003
  • Maintained cleanliness and organization of dining areas throughout events.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Trained new waitstaff on service standards and operational procedures for efficient event execution.
  • Assisted in setup and breakdown of banquet spaces, maintaining cleanliness and organization throughout events.
  • Provided exceptional customer service during high-volume events, ensuring guest satisfaction and comfort.
  • Demonstrated attention to detail while arranging table settings according to predetermined guidelines and client preferences.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.

Banquet Waiter

Roll Call Union Local 6
09.2000 - 03.2003

Collaborated with local Union to secure temporary banquet positions in prestigious venues.

Such as:

Sheraton Hotel

The Pierre Hotel

Hilton Hotel

Waldorf Astoria

Education

C.E.P Cristobal Colon
Lima, Peru
1977

Skills

  • Strong teamwork
  • Exceptional customer service
  • Food safety
  • Adaptive problem solving
  • Detail-oriented approach
  • Weddings background

Timeline

Banquet Waiter

Lotte New York Palace Hotel
03.2003 - Current

Banquet Waiter

Roll Call Union Local 6
09.2000 - 03.2003

Banquet Waiter B-Captain

21 Club
09.1993 - 11.2003

C.E.P Cristobal Colon
Jose Daza