Jose De Jesus Munoz
Goodyear,AZ
Summary
Dynamic and results-oriented professional with extensive experience in merchandise stocking and enhancing customer relationships. At Amazon, significantly improved warehouse efficiency and minimized out-of-stock occurrences through expert organization and stock replenishment. Skilled in forklift operation and adept at fostering positive customer interactions, demonstrating a commitment to excellence in all facets of warehouse management and customer service. Professional retail worker prepared for role. Capable of managing inventory and ensuring efficient stockroom operations. Known for strong collaboration and adaptability in dynamic environments. Reliable with excellent organizational and communication skills. Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Overview
8
8
years of professional experience
Work History
Stock Associate
O'Reilly Auto Parts Distribution Center
10.2022 - Current
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
- Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Prepared and checked outbound shipments for accuracy.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Managed timely and effective replacement of damaged or missing products.
- Streamlined order fulfillment processes, ensuring accurate picking and packing of items for shipment.
- Provided exceptional customer service while working the sales floor when necessary; addressing inquiries, locating items, and processing transactions.
Inbound Receiver
Amazon
06.2016 - 10.2022
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
- Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Prepared and checked outbound shipments for accuracy.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Managed timely and effective replacement of damaged or missing products.
- Streamlined order fulfillment processes, ensuring accurate picking and packing of items for shipment.
- Provided exceptional customer service while working the sales floor when necessary; addressing inquiries, locating items, and processing transactions.
Education
High School Diploma -
North Park High School
Baldwin Park, CA05.2016
Skills
- Merchandise Stocking
- Workplace Safety
- Customer Relationships
- Product restocking
- Deadline-oriented
- Truck unloading
- Product displays
- Shipping and receiving
- Heavy Lifting
- Shelving of products
- Equipment Operation
- Storage Organization
- Hand-Eye Coordination
- Stock Rotation
- Cleaning procedures
- Loss Prevention
- Visual Merchandising
- Stock replenishment
- Pallet Jack Operation
- Forklift Operation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Stock Associate
O'Reilly Auto Parts Distribution Center
10.2022 - Current
Inbound Receiver
Amazon
06.2016 - 10.2022
High School Diploma -
North Park High School