Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Eduardo Ortiz Martinez

Spring

Summary

Developed strong background in customer service and operational analysis within fast-paced environment. Skilled in data analysis, process improvement, and enhancing customer experiences. Seeking to transition into new field, leveraging transferrable skills to contribute effectively in diverse settings!

Overview

7
7
years of professional experience

Work History

Heating and Air Conditioning Service Technician

Houston Pure Air
03.2021 - Current

Interacting with customers to address their heating and cooling needs, including answering inquiries, scheduling appointments, handling complaints, providing information about services, and ensuring customer satisfaction throughout the entire service process, from initial contact to post-service follow-up, all while maintaining a professional and knowledgeable demeanor regarding HVAC systems and products

Installer Sales Specialist

Warehouse Rack Company
10.2017 - 08.2021

As a pallet rack installer, your job duties are to help your employer or client determine the size and scope of the pallet racks they need and order the appropriate amount of material required to build the shelves. Once you receive the materials, you set up the framework and install all the shelving units to create the pallet racks.

Education

High School Diploma -

Spring Woods Highschool
Houston, TX
2015

Skills

  • Customer interactions
  • Customer support management
  • Welcoming customers
  • Developing customer relationships
  • Consulting with customers
  • Teamwork and collaboration
  • Customer service
  • Attention to detail

Languages

Spanish
Native or Bilingual

Timeline

Heating and Air Conditioning Service Technician

Houston Pure Air
03.2021 - Current

Installer Sales Specialist

Warehouse Rack Company
10.2017 - 08.2021

High School Diploma -

Spring Woods Highschool
Jose Eduardo Ortiz Martinez