Jose V. Escalante
Oklahoma City
Summary
Dynamic server with a strong work ethic, enhancing guest engagement and satisfaction in fast-paced environments. Proficient in team collaboration and food safety, driving operational excellence.
Overview
13
13
years of professional experience
Work History
Food and Beverage Server
Dulce Vida Tacos & Tequila
Oklahoma City, OK
07.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in managing food and drink orders efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Adapted quickly to changing menu items and daily specials.
- Processed cash and credit transactions accurately at point of sale.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Food and Beverage Manager
Alfredo's Mexican Cafe
Oklahoma City, OK
06.2016 - 06.2025
- Supervised daily operations, ensuring high-quality food and service standards.
- Trained and mentored staff, enhancing team performance and customer satisfaction.
- Streamlined inventory management processes, reducing waste and improving cost efficiency.
- Developed and implemented training programs for new employees, fostering a collaborative environment.
- Managed scheduling and labor costs, optimizing staffing levels during peak hours.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed and motivated employees to be productive and engaged in work.
Roofing Contractor
Escalante Roofing Company
Oklahoma City, OK
08.2013 - 05.2016
- Assisted in installation of roofing systems, ensuring compliance with safety standards and protocols.
- Prepared job sites by organizing materials and tools for efficient workflow.
- Supported crew members with heavy lifting and material handling to enhance productivity.
- Maintained cleanliness and organization of work areas, promoting safety and efficiency.
Education
Some College - Agronomy And Crop Science
Technological Institute of Roque
Celaya, Mexico2012
Skills
- Strong work ethic
- Cash handling
- Hospitality service expertise
- Guest engagement
- Team collaboration
- Sales expertise
- Food safety
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Food and Beverage Server
Dulce Vida Tacos & Tequila
07.2025 - Current
Food and Beverage Manager
Alfredo's Mexican Cafe
06.2016 - 06.2025
Roofing Contractor
Escalante Roofing Company
08.2013 - 05.2016
Some College - Agronomy And Crop Science
Technological Institute of Roque