Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
9
9
years of professional experience
Work History
Software Development QA II
Paycom
12.2023 - 09.2025
Led QA efforts for AI-powered chatbot (IWant), covering front-end and back-end testing from development to release.
Created and executed test plans, identifying and resolving defects pre-production.
Collaborated with developers to enhance product quality and user experience.
Provided technical support to service teams and ensured complete project documentation.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Worked well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
Associate Analyst – Medical Devices Team
Microchem Laboratory, LLC
02.2023 - 05.2023
Conducted antimicrobial efficacy tests under GLP compliance.
Prepared reagents, media, and study materials.
Assisted sponsors with study design and protocol development.
Maintained and calibrated lab equipment.
Conducted data analysis to support laboratory operations and improve research processes.
Collaborated with cross-functional teams to streamline project workflows and enhance communication.
Server & Bartender
Jardin Corona Mexican Restaurant
10.2016 - 10.2023
Trained servers and bartenders while delivering high-quality service.
Provided exceptional customer service, ensuring a positive dining experience for all guests.
Managed multiple tables efficiently, maintaining organization during peak hours.