Summary
Overview
Work History
Education
Skills
Timeline
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Ray Phillip Owens

Wilmington,Ma

Summary

I am a Senior Software Quality Assurance Engineer who has a strong background in Microsoft technologies, detail-oriented to work as a skilled member on development teams. I've played a critical role in maintaining high standards of software quality, identifying, and validating functionality ensuring that the software meets the specified requirements. I have a strong understanding of software testing principles, methodologies, and tools. I'm proficient in test planning, test design, test execution and defect tracking. I possess good analytical and problem-solving skills, attention to detail and effective communication and collaboration abilities. Quality assurance professional with stellar record of collaborating with software developers to produce robust, bug-free programs that meet business and consumer needs. Analyzes and improves software development processes and supports teams in meeting critical project deadlines. Captures and documents defects, solutions and test plans accurately and clearly across diverse teams.

Overview

38
38
years of professional experience

Work History

Senior S/W QA Engineer

NantHealth Inc
09.2003 - 08.2023
  • Enhanced software quality by conducting thorough test case design and execution processes.
  • Collaborated closely with developers to resolve defects quickly and ensure smooth software delivery.
  • Optimized testing processes by using industry-standard tools such as JIRA for better traceability and reporting.
  • Implemented risk-based testing strategies that prioritized critical functionality, ensuring high-quality releases.
  • Enhanced application stability by performing comprehensive stress and load tests on various system components.
  • Implemented data-driven testing approaches that facilitated effective validation of complex business logic scenarios.
  • Reviewed requirements specifications for completeness, consistency, and ambiguity before initiating test case creation activities.
  • Collaborated with QA analysts to establish, meet and maintain quality assurance thresholds based on best-practice tools.
  • Created successful test scripts to manage automated feature testing,
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.

Senior Software Quality Assurance Engineer

MyWay.com
01.1999 - 01.2003
  • Improved software reliability by consistently identifying and resolving bugs during the testing phase.
  • Collaborated with cross-functional teams to establish project requirements, ensuring software met stakeholder expectations.
  • Conducted root cause analysis for critical defects, leading to more effective resolutions and prevention of future occurrences.

Senior Quality Assurance Engineer

Webhire Inc
01.1999 - 03.2001
  • Improved software quality by developing and implementing comprehensive test strategies for new products and features.
  • Enhanced team efficiency by leading daily stand-up meetings, coordinating tasks, and providing mentorship to junior QA engineers.
  • Collaborated with cross-functional teams to identify and resolve complex software issues, ensuring a seamless user experience.

Quality Assurance Engineer

LaserData Inc.
02.1986 - 02.1999

Transitioned from Hardware Technician to Software QA Engineer. Company transitioned to offering ToolKits for Compression Engine, Scanner Drivers, Printer Drivers using OCX/ActiveX logic. My tasks were to Create a strategy for Manual Testing And Automation Creation for these API's


Education

Associate of Applied Science - Digital Electronics

New England Technical Inst.
Providence, RI

No Degree - Electrical Engineering

University of Rhode Island
Kingston, RI

Software classes

Daniel Webster

Electrical Engineering And S/W Classes

UMass - Lowell
Lowell, MA

Skills

  • Analyze business requirements and assess the relevance of specifications and test cases
  • Produce detailed documentation write, build, or review automation test UI scripts for E2E testing
  • E2E testing, Functional testing, Unit testing, Regression testing, White box testing, Blackbox testing, data collecting… strong understanding of various QA Workflows
  • Collaborate with other QA engineers to help plan and test new and existing features, design, implement, improve and optimize automation framework
  • Collaborate with other teams (Engineering, Product Management) to ensure quality in delivering timely new releases
  • Work hand-in-hand and advise software developers engaged in the design, coding, reviewing, and testing of enterprise software
  • Test Environment Maintenance (identifying and solving issues of 3rd party S/W, issues with Builds of internal code, Server Issues…)
  • Product life cycle knowledge (Startup to Sundowning of product)
  • Test Plans… Creation\Maintenance using Design Specifications, Functional Specifications and from verbal communications
  • Qualities:
  • 20 years of overall Software QA Experience
  • 5 years of overall Automation experience
  • Solid experience in writing and building E2E automated scripts across integrated enterprise applications, using Selenium for web applications or another open-source automation framework
  • Experience building automated scripts using commercial automation solutions
  • Experience with REST APIs and UI automation testing
  • Solid user of Atlassian tools (JIRA, Confluence) and Ci/Cd (Teamcity, GitHub, Git)
  • Strong familiarity with object-oriented design, databases and web technologies (HTML, browsers, JavaScript, web services)
  • Good understanding of SDLC, Agile processes
  • Excellent analytical, problem-solving and communication skills
  • Ability to switch gears in a fast-moving environment
  • Creative with a desire to learn and take ownership of assigned tasks
  • Git/Github
  • Teamcity (Ci/Cd)
  • Postman
  • Selenium Robot and WebdriverIO
  • Jira, Confluence
  • F5 BigIP
  • MS-SQL
  • VB6, C#, NET, MS SQL, XML/XSL, JavaScript, HTML, CSS, Python
  • Scrum, Sprint and other Project Management system experience using Confluence and Jira
  • EDI experience
  • Test documentation
  • Agile methodologies
  • Quality assurance metrics
  • Version control systems
  • Test environment setup
  • User acceptance testing
  • Integration testing
  • Continuous integration
  • Automated testing
  • Functional testing
  • Defect tracking
  • Stress testing
  • Test data management
  • Load testing
  • Cross-browser testing
  • Regression testing
  • Software development life cycle
  • Test case design
  • Test planning
  • Manual testing
  • Scrum framework
  • QA
  • Defect Documentation
  • Product Testing
  • Quality Assurance
  • Selenium
  • Software Compatibility Testing
  • Troubleshooting and Resolution
  • Strong Problem Solver
  • Decision-Making
  • Results and Deadline-Driven
  • Automated Testing Frameworks
  • Test Plans and Test Methodologies
  • Cross-Functional Team Collaboration
  • Defect Tracking and Reporting
  • Scenarios and Use Cases
  • Collaborative Team Player
  • Software Development Tools: JIRA, Confluence
  • Version Control Systems: Git
  • Compatibility Testing
  • White Box Testing
  • Black Box Testing
  • Bug Tracking and Resolution
  • Automation Knowledge
  • Continuous-Integration Testing
  • Python and C

Timeline

Senior S/W QA Engineer

NantHealth Inc
09.2003 - 08.2023

Senior Software Quality Assurance Engineer

MyWay.com
01.1999 - 01.2003

Senior Quality Assurance Engineer

Webhire Inc
01.1999 - 03.2001

Quality Assurance Engineer

LaserData Inc.
02.1986 - 02.1999

Associate of Applied Science - Digital Electronics

New England Technical Inst.

No Degree - Electrical Engineering

University of Rhode Island

Software classes

Daniel Webster

Electrical Engineering And S/W Classes

UMass - Lowell
Ray Phillip Owens