Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Websites
Timeline
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Jose Espinoza

Santa Cruz,CA

Summary

Dedicated Shift Leader promotes quality assurance, issue resolution, and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders. Additionally, an Innovative Software Designer known for productivity and efficiency in completing tasks. Specialize in algorithm design, user experience optimization, and software architecture. Excel in problem-solving, teamwork, and adaptability, bringing projects to successful completion with creativity and technical skill.

Overview

2
2
years of professional experience

Work History

Shift Leader

Woodstocks Pizza
Santa Cruz, CA
09.2022 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
  • Conducted regular meetings with team members to discuss upcoming events or changes in policy and procedures.

Education

Bachelor of Arts - Computer Engineering

University of California, Santa Cruz
Santa Cruz, CA
06-2025

Skills

  • Creative Problem-Solving
  • Goal Setting and Tracking
  • Decision-making capabilities
  • Staff Supervision
  • Customer Service Management
  • Equipment Troubleshooting
  • Operations Support
  • Staff education and training
  • Cash Handling
  • Hardware development
  • Data design
  • Code Writing
  • Project Planning
  • Software Development
  • Programming Languages: Java, C#, Net, Python
  • C Programming Language

Accomplishments

  • Created a receipt App ~ allows a group of people to take a picture of a receipt and select the items of who bought what item. Thus, displaying how much everyone owes the individual who paid for the meal. This was a project completed by me and 4 other individuals during a software design class.
  • Ability to manage the work of over 25+ individuals during a shift at a single workplace.

Languages

English
Full Professional

Timeline

Shift Leader

Woodstocks Pizza
09.2022 - Current

Bachelor of Arts - Computer Engineering

University of California, Santa Cruz

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Jose Espinoza