Jose Espinoza
Yakima
Summary
Dynamic barista with exceptional customer service skills honed at Starbucks, adept at creating personalized beverages and fostering a welcoming atmosphere. Recognized for effective time management and problem-solving abilities, consistently enhancing customer satisfaction and team collaboration. Proficient in cash handling and POS systems, ensuring smooth operations during peak hours.
Overview
1
1
Certification
Work History
Barista
Starbucks
09.2024 - 02.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Yakima Online
Yakima, WASkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Problem-solving
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Order taking
- Cash register operation
- Safe food handling
- POS systems
Accomplishments
OSHA 10 certified
CPR and blood born pathogens approved
Certification
OSHA10 certified
CPR and Blood Born Pathogens approved
Timeline
Barista
Starbucks
09.2024 - 02.2025
Yakima Online
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