Jose Farias
Schaumburg,IL
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Schaumburg IL, IL
01.2024 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Placed orders with suppliers for delivery of products required for daily operations.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Associate
Amazon
Rialto, CA
07.2022 - 12.2023
- Processed shipments received from vendors according to established protocols.
- Operated equipment such as scanners and scales correctly during checkout process.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Trained new associates on warehouse operations, policies, and procedures.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Participated in weekly team meetings to discuss work volume, goals, and strategies.
- Ensured compliance with company safety regulations at all times while on the job.
- Built relationships with direct leaders and colleagues with everyday communication.
- Supported management team to facilitate task completion and meet performance goals.
Equipment Operator
Nordstorm
San Bernardino, CA
10.2020 - 12.2021
- Maintained daily logs of machine operations and reported any mechanical or safety issues to supervisor.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Ensured safety procedures were followed when operating forklifts.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Loaded pallets onto trailers for shipment.
- Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Collaborated with team members on various tasks related to storage and transport operations.
Education
High School Diploma -
Sierra High School
San Bernardino, CA05-2020
Associate of Science - Computer Science
Harper University
Schaumburg, CASkills
- Cleanliness
- Menu Memorization
- Up-selling
- Ordering Procedures
- Opening and closing duties
- Cash Handling
- POS Systems
- Friendly and outgoing
- Menu knowledge
- Safe Food Handling
- Team Player
- Active listener
- Retail Management
- Order Taking
- Professional Demeanor
- Solid problem solver
- Positive and professional
- Sales expertise
- Cash Register Operation
- Inventory Management
- Speedy and efficient
- Conflict Mediation
- Fluent in Spanish
- Team Leadership
- Performance Improvement
- Exceptional customer service
- Order Preparation
- Display Maintenance
- Customer Service
- Front of House Operations
- Customer Retention
- Excellent Communication
- Multitasking
- Flexible Schedule
- Bilingual
- Retail sales customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Barista
Starbucks
01.2024 - Current
Associate
Amazon
07.2022 - 12.2023
Equipment Operator
Nordstorm
10.2020 - 12.2021
High School Diploma -
Sierra High School
Associate of Science - Computer Science
Harper University