Jose Favela
El Paso
Summary
Experienced in preparing and maintaining work environments, demonstrating strong time management and effective communication skills. In previous roles, responsibilities included performing minor repairs and ensuring job sites were clean and organized, which contributed to efficient project completion. Customer service experience involved assisting clients with inquiries and processing orders, showcasing a commitment to professionalism and care. Skills in material handling and inventory tracking align with the requirements of a Hospital Transporter role, emphasizing the ability to manage logistics effectively.
Overview
4
4
years of professional experience
Work History
Painter
Favelas painting
05.2024 - Current
- Prepared surfaces by washing, scraping, sanding, and patching holes.
- Performed minor repairs, such as caulking windowsills, before painting them.
- Cleaned up job sites after completion of projects.
- Applied paint with brushes, rollers, spray guns, or other equipment.
- Inspected work sites to measure dimensions, lay out work, and estimate materials for each job.
- Primed, smoothed and cleaned trim, walls and ceilings to prepare for painting tasks.
- Removed pictures, door knobs or electric switch covers prior to painting.
- Completed high-volume weekly painting jobs with consistently positive customer feedback.
Customer Service Specialist
Sherwin-Williams
El Paso
12.2020 - 05.2024
- Provided assistance to customers in navigating website, placing orders, and resolving complaints.
- Answered incoming customer inquiries regarding product and service information.
- Maintained up-to-date knowledge of product features and benefits.
- Processed returns, refunds, exchanges according to company policies and procedures.
- Maintained a high level of professionalism while interacting with customers via phone or email.
- Performed data entry of customer orders into the company's order management system.
- Trained new hires on products and services, best practices, and protocols to reduce process gaps.
Education
High School Diploma -
Franklin High School
El Paso, Texas05-2012
Howard College
Big Spring, TXSkills
- Time management
- Effective communication
- Caring
- Customer service
- Inventory tracking
- Key holder experience
- Material handling
- Hazardous materials handling
- Loading and unloading
- Pallet jack operation
- Shipping and receiving
- Product transport
- Truck loading and unloading
- Heavy lifting
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Painter
Favelas painting
05.2024 - Current
Customer Service Specialist
Sherwin-Williams
12.2020 - 05.2024
High School Diploma -
Franklin High School
Howard College