Jose Feliciano
Orlando,FL
Summary
Driven by a commitment to excellence, I leveraged my expertise in floor cleaning and buffing, alongside strong team collaboration skills, to exceed performance targets at Prime Janitorial Services. My proactive approach and attention to detail ensured high-quality outcomes, significantly enhancing customer satisfaction and building appearance, with a track record of responsible and dependable service. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Custodian
Red Coats
05.2023 - 08.2024
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Presure Washer
Fast Pro
10.2020 - 04.2023
- Demonstrated strong attention to detail in all aspects of work, resulting in high-quality outcomes for clients.
- Operated various types of pressure washing equipment, adapting techniques based on surface type and desired results.
- Handled delicate surfaces with care, preventing damage while achieving thorough cleaning results.
- Delivered timely and efficient pressure washing services for commercial and residential clients, resulting in high customer satisfaction.
Floor Tech and Carpet Cleaner
Prime Janitorial Services
06.2020 - 10.2020
- Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
- Performed specialty treatments on stains.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Exceeded performance targets consistently by delivering high-quality results that met or surpassed client expectations.
- Streamlined carpet cleaning processes for faster completion times without compromising quality.
- Provided exceptional service for each customer to achieve complete satisfaction.
- Operated extractor to remove excess suds and water from carpet and furniture.
Housekeeping Supervisor
Flagship
09.2018 - 01.2020
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
- Trained and mentored new staff on cleaning and safety protocols.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Floor Tech
American Facility Services
06.2017 - 07.2018
- Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
- Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
- Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
- Managed time effectively to ensure all assigned tasks were completed within designated deadlines without compromising quality.
- Increased building appearance by performing routine floor care tasks including sweeping, mopping, and vacuuming.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Maintained floor cleaning and waxing equipment.
Education
GED -
Ponce High
Ponce, P.R.05.1987
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and Dependable
- Customer Service
- Attention to Detail
- Team Collaboration
- Floor Cleaning and Buffing
- Cleaning Expertise
Timeline
Custodian
Red Coats
05.2023 - 08.2024
Presure Washer
Fast Pro
10.2020 - 04.2023
Floor Tech and Carpet Cleaner
Prime Janitorial Services
06.2020 - 10.2020
Housekeeping Supervisor
Flagship
09.2018 - 01.2020
Floor Tech
American Facility Services
06.2017 - 07.2018
GED -
Ponce High
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