Jose Feria
Las Vegas ,NV
Summary
Proven to enhance bar operations at Crescent School through exceptional multitasking and bar support skills, I excel in fast-paced environments, demonstrating adaptability and strong customer service. Achieved significant customer satisfaction at Cano Health by blending excellent communication with empathy. Skilled in beverage preparation and teamwork, I'm committed to delivering excellence in every task.
Enthusiastic Barback proficient in handling food safely, maintaining clean work areas and restocking supplies. Eager to further develop wine, liquor and mixed drinks knowledge. Desiring to bring years of related experience to a new growth-oriented position.
Experienced with maintaining bar cleanliness, stock management, and assisting with customer service. Utilizes keen organizational skills and proactive approach to support bartenders and enhance efficiency. Knowledge of mixology basics and strong communication fosters cohesive and enjoyable bar environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender Assistant
Crescent School
10.2024 - Current
- Supported bartenders with essential tasks, resulting in more efficient bar operations.
- Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
- Handled cash transactions accurately, maintaining proper accounting of sales figures.
- Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
CSR
Cano Health
01.2023 - 06.2023
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
CSR, Sales
AdaptHealth
01.2020 - 10.2022
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
Education
12 -
Jhon I Leonard
West Palm Beach, FL07.2018
Skills
- Drink presentation
- Beverage preparation
- Alcohol safety
- Bar supply replenishment
- Garnish preparation
- Bar organization
- Bartender support
- Bartender backup
- Teamwork and collaboration
- Customer service
- Multitasking Abilities
- Excellent communication
- Customer service excellence
- Adaptability and flexibility
- Food safety
Certification
- Food Handler Certification - American National Standards Institute (ANSI).
- Allergen Awareness Training - State-Specific Providers.
- Alcohol Seller/Server License – State Liquor Control Board varies by state.
- Professional Bartender's License/Certificate varies by locality– State-Aligned Programs or Recognized Bartending Schools.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Bartender Assistant
Crescent School
10.2024 - Current
CSR
Cano Health
01.2023 - 06.2023
CSR, Sales
AdaptHealth
01.2020 - 10.2022
12 -
Jhon I Leonard
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