Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jose Flores

Spring,TX

Summary

Adept at elevating kitchen operations and enhancing team performance, my tenure at Bubbas 33 showcases a proven track record in sanitation standards and problem-solving. Leveraging culinary techniques and fostering a culture of continuous improvement, I've significantly boosted food quality and guest satisfaction. My leadership is marked by effective communication and a commitment to health and safety regulations.

Diligent General Manager with robust background in managing high-volume kitchens, ensuring smooth operations and maintaining quality standards. Proven ability to train and lead team, streamline processes, and enhance customer satisfaction. Demonstrated expertise in inventory management and cost control, coupled with strong leadership and problem-solving skills.

Experienced with overseeing kitchen operations and maintaining quality standards in fast-paced environment. Utilizes effective leadership and team management to ensure smooth daily operations and high customer satisfaction. Knowledge of inventory management, cost control, and staff development, contributing to efficient and productive kitchen operations.

Culinary management professional with comprehensive background in leading kitchen operations, maintaining high standards of quality, and driving team performance. Adept at fostering collaborative environment and adapting to changing needs to achieve consistent results. Known for effective team collaboration and results-oriented approach, while excelling in inventory control and staff training.

Professional kitchen manager with extensive experience in culinary operations and team leadership. Skilled in menu planning, inventory management, and maintaining high standards of food safety and quality. Strong focus on team collaboration and achieving results, adapting flexibly to changing needs. Reliable and effective in driving efficiency and enhancing dining experiences.

Talented kitchen leader offer over 10 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.

Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.

Adaptable and enterprising Senior Kitchen Manager with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.

Experienced General Manager bringing demonstrated success in developing and motivating strong restaurant teams to assist 100 customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.

Experience Senior Kitchen Manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 16 Years of progressive leadership experience.

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Ambitious Senior Kitchen Manager with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Senior Kitchen Manager

Bubbas 33
Katy, TX
06.2023 - 01.2025
  • Facilitated effective communication within the kitchen team, addressing concerns promptly and fostering a positive work atmosphere.
  • Elevated guest satisfaction by maintaining high standards of food quality and presentation.
  • Streamlined ordering processes to reduce delivery errors from vendors while staying within established budgets.
  • Implemented rigorous safety and sanitation protocols, ensuring compliance with local health department regulations.
  • Fostered a culture of continuous improvement by regularly soliciting feedback from staff members about potential improvements to operations.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Oversaw food preparation and monitored safety protocols.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Purchased food and cultivated strong vendor relationships.
  • Maximized quality assurance by completing frequent line checks.

General Manager

Hopdoddy Burger Bar
Houston, TX
01.2022 - 06.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Shop Assistant

Classic Upholstery
Conroe, TX
08.2019 - 01.2022
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Assisted customers in locating items, ensuring a positive shopping experience.

CEO and Founder

Jumping Bean Moonwalk
Conroe, TX
10.2009 - 08.2019
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Fostered strong relationships with industry partners to expand business opportunities.
  • Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
  • Established new revenue streams by identifying market opportunities and launching innovative products or services.
  • Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
  • Drove profitability with thorough financial analysis and strategic decisionmaking.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
  • Led successful turnaround efforts for underperforming divisions or subsidiaries, restoring profitability within tight timeframes.

Assistant Manager

Mambos Seafood
Houston, TX
09.2008 - 08.2009
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Assistant Manager

Hooters
The Woodlands, TX
07.2008 - 08.2009
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.

Kitchen Manager

Outback Steakhouse
Gulf Point Tx
03.2008 - 07.2008
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.

Regional Manager

Outback Steakhouse
Houston Tx
08.2007 - 03.2008
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
  • Developed and executed successful business plans that resulted in improved market share and profitability within the region.
  • Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
  • Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.

Kitchen Manager

Outback Steakhouse Champions
Houston
12.2006 - 07.2007
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.

Akm Key Bartender and Cook

Outback Steakhouse Conroe
Conroe Tx
01.2001 - 12.2006
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Education

Conroe High School
Conroe, TX

Skills

  • Sanitation standards
  • Kitchen operations
  • Health and safety regulations
  • Food presentation
  • Menu development
  • Scheduling and rostering
  • Waste reduction
  • Recipe creation
  • Culinary techniques
  • Budgeting and cost control
  • Problem-solving
  • Safety audits
  • Customer service
  • Multitasking and organization
  • Event planning support
  • Food safety
  • System implementation
  • New store openings
  • Creating powerful teams
  • Good leadership

Certification

  • ServSafe Food Handler's Certification
  • Texas Driver's License
  • TABC certified

Languages

English
Native or Bilingual
Sp
Native or Bilingual

Timeline

Senior Kitchen Manager

Bubbas 33
06.2023 - 01.2025

General Manager

Hopdoddy Burger Bar
01.2022 - 06.2023

Shop Assistant

Classic Upholstery
08.2019 - 01.2022

CEO and Founder

Jumping Bean Moonwalk
10.2009 - 08.2019

Assistant Manager

Mambos Seafood
09.2008 - 08.2009

Assistant Manager

Hooters
07.2008 - 08.2009

Kitchen Manager

Outback Steakhouse
03.2008 - 07.2008

Regional Manager

Outback Steakhouse
08.2007 - 03.2008

Kitchen Manager

Outback Steakhouse Champions
12.2006 - 07.2007

Akm Key Bartender and Cook

Outback Steakhouse Conroe
01.2001 - 12.2006

Conroe High School
Jose Flores