Jose Galicia
Middletown,NY
Overview
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Team Leader
Walmart
Middletown, Ny
08.2024 - Current
- Supervised CAP Team 2 freight processing and stocking in store backroom.
- Coordinated associates for zoning, aisle maintenance, and merchandise recovery
- to enhance store presentation and customer experience.
- Trained team members on CAP routines, safety standards, and work priorities.
- Established team goals and objectives aligned with organizational goals to drive performance and accountability.
- Monitored stockroom organization, bin accuracy, and merchandise flow.
- Communicated with store leadership on CAP workload and staffing needs.
- Monitored and enforced safety practices during daily operations. during pallet movement and freight handling.
- Resolved conflicts between team members in a timely manner.
- Coordinated with other departments to facilitate collaboration on projects.
- Evaluated employee performance and provided feedback for improvement.
- Collaborated with other departments to streamline processes and improve overall efficiency.
- Provided guidance and support to staff in order to ensure successful completion of tasks.
- Implemented strategies to improve workflow efficiency through planned processes and team collaboration.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Evaluated job sites to determine essential work requirements.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
Clerk
Amber's Sub Shop
04.2021
- Prepared sandwiches, wraps, and salads to customer specifications
- Processed customer transactions at the register.
- Provided friendly customer service at the front counter.
- Cleaned and stocked shelves, ensuring adequate supplies for operations
- Cleaning and stocking shelves and supplying
- Stocking and organizing the walk in cooler
- Cleaning the grill, fryer, slicer and deli case
- Refilled coffee pots regularly to maintain freshness for customers.
- Handled cash and card payments to ensure efficient checkout.
- Completed daily paperwork to track sales and inventory.
- Balanced cash drawer at day's end for accuracy.
Education
Diploma -
Middletown High School
Middletown, NY 09.2016 - 06.2020
Skills
- Team management
- Project task delegation
- Inventory management
- Food safety compliance
- Effective problem solving
- Proficient customer service skills
- Customer concern resolution
- Clear communication skills
- Interpersonal relationship building
- Very detail-oriented
- Proficient with cleaning and organizing
- Cashier
- Forklift certified
- Electric jack certified
- Walkie stacker certified
Timeline
Team Leader
Walmart
08.2024 - Current
Clerk
Amber's Sub Shop
04.2021
Diploma -
Middletown High School
09.2016 - 06.2020