Jose Galvan
Mount Pleasant,TX
Summary
Inspiring Personal Trainer with comprehensive experience preparing and delivering the best results for every associate to reach their goals. Friendly and motivational to set positive energy and tone. Skillful in creating actionable plans for everyone at all levels to better serve the company's needs.
Overview
9
9
years of professional experience
Work History
Personal Trainer
Lowes Distribution Center
Mount Vernon, TX
06.2023 - Current
- Explained goals and expectations required of trainees.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Created and offered additional materials to enhance training.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Developed expertise in research-based practices while working as a personal instructor and contributing to the efficiency of product distribution in the Induction department of the warehouse.
Store Assistant
EL Bajio
Mount Pleasant , TX
02.2016 - Current
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Maintained highest level of visual merchandising and store conditions to foster welcoming shopping environment.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Delivered exceptional sales services to improve customer satisfaction.
- Brought customer issues to immediate attention of supervisor to achieve quick resolutions.
Receiving Support Specialist
Lowes Distribution Center
Mount Vernon , TX
10.2019 - 07.2024
- Identified irregularities in Purchase order processing, specifically regarding overages and shortages.
- Ensured accuracy of purchase orders to prevent delays in processing
- Delivered research to receiving office clerk and ensured closure and systematic completion of orders.
- Acquired expertise in Swat Department operations, such as documenting trailer damage through photography and processing relevant paperwork to facilitate accurate compensation for both the company and vendors.
- Demonstrated adaptability by continuously seeking opportunities for growth and development, including expanding my expertise as a receiving office clerk.
Running Department
Lowes Distribution Center
Mount Vernon, TX
05.2019 - 10.2019
- To run license plate payloads to be staged at an endcap for upper level put-aways or split plate put-aways, and/or staging at induction pallet strip locations.
- Delivering payloads to the corresponding bay if product is a non-conveyable item
- Acquire payloads that have license plates and/or conveyable label packets from receiving dock lanes.
- Ensured all equipment was thoroughly checked before initiating any task
Receiving Team Member
Lowes Distribution Center
Mount Vernon, TX
02.2018 - 05.2019
- Always check the dock light, making sure it is green, before going into a trailer.
- Always make sure the dock plate is down before going into a trailer.
- Always be aware of your surroundings (especially power
equipment and other team members) - If operating, always honk your horn when changing directions and when going in and out of trailers.
- Maintain a steady pace in your work and avoid overexertion.
- Always utilize safe lifting techniques (bend at the knees, no
overextending, power zone, etc.) - Always use a step stool for items stacked up high. Standard: Each door should have its own step stool, with the location outside the door when not in use.
- Always ascend and descend from the step stool one step at a
time (never jump on or off) - Always use appropriate PPE (gloves, safety glasses, etc.)
- Never step on empty pallets.
- Never go into a trailer with a red light.
- Never take power equipment into a trailer with people inside.
- Never lift objects over 70 pounds by yourself, get someone to help you.
- Always cut away from the body when using a knife
- Always pop the dock plate when finished with a trailer, and switch the light from green to red.
- Take broken pallets to the designated area. Clean as you go. Ask questions, be safe, communicate.
Education
High School Diploma -
Mount Pleasant High School
Mount Pleasant, TX01-2012
Some College (No Degree) - Business Administration
Northeast Texas Community College
Mount Pleasant, TXSkills
- Public Speaking
- Training initiatives
- New Hire Training
- Team Demonstrations
- Customer Service
- Microsoft Word
- Power Point
- Excel
- Access
Languages
English
Professional
Spanish
Professional
Timeline
Personal Trainer
Lowes Distribution Center
06.2023 - Current
Receiving Support Specialist
Lowes Distribution Center
10.2019 - 07.2024
Running Department
Lowes Distribution Center
05.2019 - 10.2019
Receiving Team Member
Lowes Distribution Center
02.2018 - 05.2019
Store Assistant
EL Bajio
02.2016 - Current
High School Diploma -
Mount Pleasant High School
Some College (No Degree) - Business Administration
Northeast Texas Community College