Jose Garcia
Los Angeles,CA
Summary
Dynamic and detail-oriented Server Assistant with a proven track record at Mastros Restaurants, excelling in hospitality service and teamwork. Recognized for enhancing customer experiences through efficient table bussing and maintaining cleanliness standards. Committed to delivering exceptional service while adapting to fast-paced environments and addressing guest needs promptly.
Overview
10
10
years of professional experience
Work History
Server Assistant
Mastros Restaurants
Beverly Hills, CA
01.2016 - Current
- Supported servers in food and beverage delivery, ensuring prompt and accurate service execution.
- Ensured cleanliness of dining area while adhering to health and safety standards.
- Oversaw inventory management by restocking supplies and maintaining dining equipment.
- Coordinated with kitchen staff to streamline food preparation and enhance presentation quality.
- Addressed guest inquiries by delivering detailed information on menu items and specials.
- Facilitated training sessions for new staff on restaurant protocols and service excellence best practices.
- Streamlined table bussing between courses and efficiently loaded and unloaded trays to enhance service speed.
- Welcomed customers warmly, ensuring exceptional service delivery.
- Executed strong multitasking skills to oversee various responsibilities, ensuring seamless service during peak meal periods.
- Ensured cleanliness and organization of dining area through regular floor sweeping, surface wiping, and trash removal.
- Executed timely delivery of customer orders, ensuring precision and satisfaction.
- Monitored customer activity to promptly identify departing guests and prepare tables for incoming patrons.
- Demonstrated adaptability by accommodating last-minute reservations and managing unexpected guest requests.
- Managed drink refills and condiment restocking to enhance service efficiency.
- Elevated customer dining experience by promptly clearing and resetting tables for incoming guests.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
- Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.
- Assisted with dining room set up prior to and after service period.
Education
High School Diploma -
Venice High School
13000 Venice Blvd Skills
Teamwork and collaboration
Attention to detail
Positive and friendly attitude
Willing to learn
Cleanliness standards
Hospitality service expertise
Safe food handling
Heavy lifting
Table bussing
Food running
Service prioritization
Food safety
Basic math
Cash handling
Table setting
Food station setup
Tableside service
Table setting knowledge
Memory retention
Timeline
Server Assistant
Mastros Restaurants
01.2016 - Current
High School Diploma -
Venice High School