JOSE GARCIA

Made a decision to come back to a store environment as a Deli Lead at S.A 33. Discovering being in a store environment and continuing to learn about food safety and sales metrics was my overall passion. As a TWI Coordinator I was able to communicate with new and existing partners. Building relationships with fellow leadership on collaborative training and safety. Came into MWT as a Meat Plant QA Tech where I was able to learn and develop an understanding of food safety and good manufacturing practices. Looking forward to applying former skills and knowledge in the food industry to continue growing and expanding in my career journey. As a Service Leader, I was able to work and build high-performance teams. Creating programs that achieve excellent customer service ratings and deliver results. As an hourly deli manager, I built a passion for results with strong background exceeding customer expectations by training, coaching and leading team. Trained and mentored 20 partners to achieve service goals by offering guidance on daily tasks and positive feedback. Poised and professional when resolving difficult or complex customer service complaints or requests. As a manager, I am always offering managerial expertise and dedication to customer service. Five plus years of experience setting employee schedules to maintain quality of service to customers. Available to hear customer concerns and adjusts processes and procedures based on customer feedback. Energetic Deli lead with 13 years of retail support and service experience. Dedicated to top-notch customer service and providing high-quality products to loyal customers. Knowledgeable of broad range of products, including kosher and vegan.