YESENIA GARCIA
Walgreen's Pharmacy
Dumont,NJ
1
Certification
21
years of professional experience
Board certified Pharmacy Technician excited to bring 12 years background in pharmacies to growing team. Well-versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers.
Work History
Operational Manager Pharmacy Technician
12 Years 6 Months- Provided medication and other healthcare products to customers accurately and efficiently.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Verified accuracy of patient information on prescription orders.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Performed administrative duties such as filing, data entry, answering phones.
- Resolved customer complaints regarding product quality or quantity issues.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Ensured accurate billing information was included on prescription orders prior to processing them.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Assisted in training and evaluating new pharmacy technicians.
- Supervised the daily operations of the pharmacy department.
- Participated in budget preparation processes related to the pharmacy department.
- Managed staff schedules and assigned tasks appropriately.
Front Desk/Bookkeeper
8 Years 8 Months- Maintain direct contact and communication with patients
- Responsible for scheduling patients
- Calling and confirming appointments
- Copy files for doctors and attorneys
- Answering and directing calls
- Billing, maintained accounts payable and receivable.
- Insurance prior authorization and ore certification.
- Maintained and reconciled general ledger accounts.
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Processed accounts payable and receivable transactions.
Education
Associate of Arts - Accounting
President and Dean's List
Skills
Pharmacy Operational Manager
Team leader
preparing schedule for pharmacy
Staff performance evaluation
Filling Prescriptions Precisely
Updating Patient's Histories
Maintained Medication and Pharmacy Supplies Inventory
Fluent in Spanish speaking and writing
Certification
- CPhT
- Immunization Certification
- CPR
Timeline
Operational Manager Pharmacy Technician
Walgreen's Pharmacy
04.2014 - CurrentRead More
Front Desk/Bookkeeper
Fischer Health & Regab
05.2005 - 01.2014Read More
Monroe College
Associate of Arts from Accounting
Read More