Robert A Medina
Westminster,CO
Summary
Diligent Pharmacy Technician with solid background in leading pharmacy operations and ensuring accurate medication dispensing. Demonstrated ability to manage staff and streamline workflows, enhancing efficiency and patient satisfaction. Proven track record of using pharmaceutical knowledge and attention to detail to maintain compliance with regulations.
Overview
20
20
years of professional experience
Work History
Manager - Pharmacy Technician
Elevance Health
12.2023 - Current
- Managed team of 1 Pharmacy Technicians in a Data Entry/office environment, focused on specialty pharmacy medications and care
- Played a key role in creating a team dynamic and positive culture
- Responsibilities include interviewing and hiring of new hires, payroll, creating schedules, and providing coaching and any associate conflict
- Increased overall department productivity through effective communication between team members and cross-training initiatives.
Senior Pharmacy PA/Appeals Technician
UnitedHealth Group/OptumRX
06.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Intake of Prior Authorizations requests for formulary and non formulary medications, as well as appeal processes
- Review of Medicare coverage determinations and compliance
Medication Access Specialist
UCHealth Hospital
08.2019 - 02.2023
- Provided refills for new start and maintenance medications, using clinical judgment and patient chart review
- Work closely with providers and nursing staff to meet daily metrics
- Provided training of new hires and created workflows to emphasize an effective and streamlined approval process
Medication Transition Specialist
Denver Health Hospital
09.2016 - 08.2019
- Provide home medication reconciliation for Inpatient and Emergency Room patients
- Work closely with providers and pharmacists in evaluating medication list discrepancies.
- Assist with patient compliance and understanding of medication administration and changes to therapy upon discharge.
Pharmacy Technician
Denver Health Hospital
04.2013 - 09.2016
- Outpatient pharmacy data entry, point of sale, prescription dispensing.
- Super User during EPIC hospital wide conversion.
- Float tech; observed each clinics practices and procedures.
Lead Technician/Compounder
Clearspring Pharmacy
04.2010 - 05.2013
- Worked closely with Long Term Care facilities, including facility management, medication preparation and packaging.
- Data entry, medication dispensing, insurance billing, and compounding of medications.
Compounding Technician
ReCept Pharmacy
09.2008 - 02.2010
- Compounding medications including BHRT, veterinary medications, topical pain products and more.
Pharmacy Technician
Mario's Pharmacy
09.2007 - 02.2010
Lead Pharmacy Technician
CVS Pharmacy
05.2005 - 09.2008
Skills
- Pharmacy operations management
- Manager and Lead experience
- PCCA Compounding Certification
- Multi-pharmacy software proficiency
- Inventory management
- Staff training and development
Timeline
Manager - Pharmacy Technician
Elevance Health
12.2023 - Current
Senior Pharmacy PA/Appeals Technician
UnitedHealth Group/OptumRX
06.2023 - Current
Medication Access Specialist
UCHealth Hospital
08.2019 - 02.2023
Medication Transition Specialist
Denver Health Hospital
09.2016 - 08.2019
Pharmacy Technician
Denver Health Hospital
04.2013 - 09.2016
Lead Technician/Compounder
Clearspring Pharmacy
04.2010 - 05.2013
Compounding Technician
ReCept Pharmacy
09.2008 - 02.2010
Pharmacy Technician
Mario's Pharmacy
09.2007 - 02.2010
Lead Pharmacy Technician
CVS Pharmacy
05.2005 - 09.2008