

Proven expertise in retail and franchise sales, delivering personalized customer assistance and managing transactions effectively. Proficient in POS operations and inventory management, ensuring adherence to quality standards in product preparation. Strong communication skills combined with adaptability and rapid learning capabilities enhance team performance and customer satisfaction.
Machine Operator II / Team Lead – Assembly of commercial HVAC units, leading production teams, ensuring material flow and on-time delivery, training new operators, performing precision component assembly, and supporting quality and safety compliance.
Salesperson – Provided customer service and product recommendations, maintained inventory and store presentation, operated POS for sales and returns, promoted sales programs, and performed basic automotive services including battery testing and installation.
Ice Cream Sales Associate – Provided customer service and operated POS, prepared products following quality standards, and promoted add-on items to enhance customer experience at a Mimos franchise in Bucaramanga, Colombia.