Jose Garza
San Juan
Summary
Results-driven professional with over four years of experience in retail management. Expertise in inventory management, problem-solving, and staff training. Committed to maximizing sales and enhancing the shopping experience through strong leadership and attention to detail.
Professional helper committed to high standards and achieving results. Extensive experience in support roles with focus on efficiency and reliability. Known for strong team collaboration and adaptability to changing needs, consistently delivering dependable assistance. Expertise in problem-solving and effective communication, enhancing operational success.
Overview
8
8
years of professional experience
Work History
Store Manager
Five Below
Edinburg, TX
12.2023 - 02.2026
- Assisted with daily store operations and customer service tasks.
- Learned inventory management techniques to ensure stock accuracy.
- Supported team in maintaining visual merchandising standards.
- Participated in training sessions to improve product knowledge.
- Engaged with customers to enhance shopping experience and satisfaction.
- Contributed to team meetings by sharing ideas for process improvements.
- Observed safety protocols to maintain a secure shopping environment.
- Adapted quickly to new technologies and point-of-sale systems in use.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Merchandise Manager
Five Below
Edinburg, TX
04.2021 - 12.2023
- Developed and implemented merchandising strategies to enhance product visibility and sales performance.
- Analyzed market trends to optimize product assortment and inventory management.
- Collaborated with cross-functional teams to execute promotional campaigns effectively.
- Trained and mentored team members on best practices in merchandise presentation.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Oversaw inventory management, ensuring accurate stock levels and minimizing losses from shrinkage.
Helper
J&J Striping Plus
Pharr, TX
01.2018 - 03.2020
- Assisted in preparation and application of pavement markings using specialized striping equipment.
- Maintained tools and equipment to ensure optimal performance and safety compliance.
- Collaborated with team members to streamline workflow and improve project efficiency.
- Conducted routine inspections of work sites to identify hazards and maintain safety standards.
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Operated various hand and power tools to complete general tasks.
Education
High School Diploma -
PSJA Southwest Early College Highschool
Pharr, TXSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Bilingual
- Inventory management
- Merchandise presentation
- Active learning
- Teamwork and collaboration
- Attention to detail
- Following directions
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Store Manager
Five Below
12.2023 - 02.2026
Merchandise Manager
Five Below
04.2021 - 12.2023
Helper
J&J Striping Plus
01.2018 - 03.2020
High School Diploma -
PSJA Southwest Early College Highschool