Jose Gomez Chaux

• Led sales team to exceed monthly targets through strategic planning and performance management.
• Developed training programs to enhance product knowledge and sales techniques among staff.
• Analyzed market trends to adjust pricing strategies, increasing competitive edge in local market.
• Fostered relationships with key clients, resulting in increased customer retention and loyalty.
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Review and approve customer deal structures, trade-ins, and financing options to maximize gross profit while maintaining compliance

Set monthly and quarterly sales forecasts, track team key performance indicators and implement strategic campaigns to hit dealership goals.

Partner with the F&I, marketing, and service departments to streamline customer handoffs and vehicle deliveries.

I learn how to used this programs CRM/ CDK

Coach and inspire the sales team through daily meetings, role-playing, and individual performance reviews.

Monitor lot inventory levels and mix, ensuring vehicles are properly merchandised and priced for fast turnover

Oversee the full sales lifecycle from greeting to delivery, stepping in to help close difficult deals and resolving escalated customer complaints

I learn how to use DMS program / Provision

Got train to motivate sales consultants, running daily meetings and performance evaluations.

Track progress, set quotas, and forecast monthly or quarterly revenue targets.

Review and approve customer deals, financing and leasing options, and trade-in appraisals.

Monitor vehicle stock levels, pricing, and merchandising for maximum turnover.

Resolve high-level customer complaints and ensure a transparent purchasing process.

Customer Engagement: Greet buyers on the lot, identify the cars they need it or suggest appropriate vehicle models.

Product Demonstration: Explain car features, safety ratings, warranty , and lead test drives.

Sales & Negotiation: Negotiate vehicle prices and present basic financing or lease options.

Transaction Processing: Complete accurate sales contracts and coordinate with the finance and insurance (F&I) team.

Client Follow-Up: Contact recent buyers to ensure satisfaction, handle post-delivery requests, and generate repeat or referral business.

• Monitored pool area to ensure guest safety and adherence to rules.
• Responded swiftly to emergencies, administering first aid and CPR as needed.
• Conducted routine inspections of pool equipment and facilities for safety compliance.
• Assisted in training new lifeguards on safety protocols and emergency procedures.
• Enforced facility regulations to maintain a safe and enjoyable environment for guests.
• Collaborated with team members to develop emergency response plans and drills.
• Provided exceptional customer service by addressing guest inquiries and concerns promptly.
• Maintained accurate records of incidents, rescues, and safety checks for reporting purposes.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
• Monitored safety of guests in and around swimming pool.
• Provided friendly customer service to guests and addressed concerns.
• Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
• Attentively monitored swimmers to identify distress.
• Responded to emergency situations in a timely, efficient manner.