Jose Gonzalez
Orlando,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service
El Dorado Furniture
12.2021 - 09.2022
- Handled calls promptly and with courteous professionalism.
- Maintained working knowledge of products, accounts, representatives, tools and systems.
- Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
Inventory Management Associate
Nike Inc
02.2021 - 05.2021
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Completed physical inventory counts each month.
- Completed stock inventories to identify and address issues negatively impacting controls.
Delivery Helper
UPS
11.2020 - 02.2021
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Inventory Management Associate
IntComex
08.2020 - 11.2020
- Completed physical inventory counts each month.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Education
Associate of Applied Science - Computer Engineering
University of Central Florida
Orlando, FL06.2025
No Degree - Computer Information Management
Life University
Marietta, GA2023
High School Diploma -
South Dade Senior High School
Homestead, FL06.2020
Skills
- Order Fulfillment
- Report Transcription
- Account Management
- Sales Expertise
- Microsoft Word
- Credit Card Payment Processing
- Stocking and Replenishing
- Microsoft Excel
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service
El Dorado Furniture
12.2021 - 09.2022
Inventory Management Associate
Nike Inc
02.2021 - 05.2021
Delivery Helper
UPS
11.2020 - 02.2021
Inventory Management Associate
IntComex
08.2020 - 11.2020
Associate of Applied Science - Computer Engineering
University of Central Florida
No Degree - Computer Information Management
Life University
High School Diploma -
South Dade Senior High School
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