Overview
Work History
Education
Skills
Timeline
Generic

Jose Gonzalez

San Antonio,Texas

Overview

9
9
years of professional experience

Work History

Partner Delivery Driver

HEB
06.2021 - Current
  • Provided outstanding service to all individuals, promoting effective, and lasting consumer relationships.
  • Achieved successful client outcomes by identifying and addressing their unique needs and goals.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Inspected and maintained vehicles regularly to keep in safe working order.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Team Sports Associate

Dicks Sporting Goods
11.2019 - 03.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Mentored new sales associates, sharing expertise on product knowledge and sales strategies.
  • Consistently drove revenue by effectively selling high-value merchandise to a diverse customer base.
  • Developed unique sales approach and identified client needs to expand sales.
  • Maintained up-to-date product knowledge to effectively promote and merchandise new inventory on the sales floor.

Warehouse Worker

Amazon
10.2018 - 08.2019
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 60 pounds.
  • Managed product staging to efficiently transfer items between receiving, storage, and shipping locations.
  • Volunteered to assist inbound/outbound with box projects,, demonstrating a willingness to learn new tasks and increase skill levels.
  • Used handheld devices and computers to record and monitor inventory levels and completed audits to uncover and address in accuracies.
  • Completed over 500 customer orders each day in a warehouse setting.
  • Maintained positive and ongoing relationships with external customers and freight partners.

Soccer Referee

J&J Ref
09.2019 - 12.2019
  • Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
  • Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
  • Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
  • Resolved conflict between spectators, coaches, and players that arose during games.

Assistant Soccer Coach

Little Flower Catholic School
08.2016 - 10.2016
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.
  • Reviewed game tapes for individual player assessment which aided in developing targeted improvement plans.
  • Enhanced player skills by providing personalized coaching and feedback during one-on-one sessions.
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.

Education

High School Diploma -

St. Anthony's Catholic High School
San Antonio, TX
05-2016

Skills

  • Client relationship development
  • Proficient in Microsoft Word
  • Proficient in Microsoft PowerPoint
  • Proficient in Adobe Illustrator
  • Proficient in resolving conflicts
  • Customer relationship development
  • Effective listening skills
  • Innovative problem-solving
  • Strong verbal communication
  • Staff training facilitation
  • Effective public speaking

Timeline

Partner Delivery Driver

HEB
06.2021 - Current

Team Sports Associate

Dicks Sporting Goods
11.2019 - 03.2020

Soccer Referee

J&J Ref
09.2019 - 12.2019

Warehouse Worker

Amazon
10.2018 - 08.2019

Assistant Soccer Coach

Little Flower Catholic School
08.2016 - 10.2016

High School Diploma -

St. Anthony's Catholic High School

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Jose Gonzalez