Jose Gonzalez
Houston
Summary
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
8
8
years of professional experience
Work History
Team Member
Olivias Donuts
Pearland, TX
05.2024 - Current
- Prepared food items following safety and hygiene standards to maintain quality.
- Managed inventory levels by restocking supplies as needed to prevent shortages.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Shift Manager
CVS Pharmacy
Pearland, TX
09.2020 - 05.2022
- Supervised daily store operations to ensure compliance with company policies and standards.
- Trained and mentored team members to enhance productivity and customer service skills.
- Implemented inventory management practices, reducing stock discrepancies and improving accuracy.
- Resolved customer inquiries and complaints effectively, enhancing overall satisfaction ratings.
- Conducted regular performance evaluations, providing feedback to improve individual and team performance.
Team Member
Burger King
Pearland, TX
03.2018 - 05.2019
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Assisted in training new team members on operational procedures and best practices.
- Maintained cleanliness of dining area, enhancing overall guest experience.
- Collaborated with team to meet service goals during peak hours effectively.
Education
Associate of Science - Computer Science
University of Houston
Houston, TX12-2027
Associate of Science - Computer Science
Houston Community College
Houston, TX05-2023
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Flexible schedule
- Computer skills
- Goal setting and achievement
- Training and mentoring
- Sales expertise
- Fluent in Spanish
- Following instructions
Timeline
Team Member
Olivias Donuts
05.2024 - Current
Shift Manager
CVS Pharmacy
09.2020 - 05.2022
Team Member
Burger King
03.2018 - 05.2019
Associate of Science - Computer Science
University of Houston
Associate of Science - Computer Science
Houston Community College