Jose Guerrero
Los Angeles
Summary
Dynamic professional with over 10+ years of management experience dedicated to making a positive impact each day. Versatile background includes customer service, Sales, office administration, Housing and working with chronic health patients and vulnerable population. Reliable and responsible, seeking a company that supports professional career growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Housing & Benefits Specialist
Wesley Health Care Center
12.2025 - Current
- Work with Landlords, Attorneys to prevent evictions.
- Educate, Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Enroll and Plan Housing options, In Skid Row for Unhoused individuals or with Chronic illnesses, to achieve stable, safe housing.
- Overview funding in HOPWA federal program. Participate in city outreaches, meetings & trainings. Stay up to date with local programs, Housing availability and
Housing Program Manager
Bienestar Human Services
04.2021 - 06.2025
- Oversee and coordinate multiple related projects to achieve a larger organizational goal, ensuring strategic alignment and successful delivery of program goals and outcomes.
- Develop and implement program managing budgets and grants overseeing staff and ensuring compliance with public health standards.
- Hire, Educate and case manage the vulnerable population specific to HIV/AIDS experiencing homelessness, help those access resources and support to achieve housing stability.
Department Manager
NORDSTROM
03.2018 - 05.2020
- Manage large team, overseeing daily operations, setting and monitoring goals, managing budgets and ensuring smooth workflows within the department.
- Work with a verity of professionals, Brands, Celebs able to adapt, learn to achieve vision or goals for brands and department.
- Resolve issues and inquiries from employees or clients. Problem solver, in fast pace interment.
- Document, Track sales and units to achieve a larger goal.
- Meet with name brands, Celeberties, CEO's & Corporate to ensure stock and presentations are up to standards, while implementing ideas to achieve sales and product goals.
Assistant Store Manager
Nordstrom Rack
10.2014 - 02.2018
- Multiple promotions within years of service. Retail Associate, Assistant department manager, Department manager X2, Assistant Store Manager.
- Manage, Schedule, Train & Promote 50+ employees.
- Complete daily & yearly store revenue goals. Knowledgeable of all products in store & online.
- Strategize, Track & Visual Merchandise product in store to achieve sales goals.
Education
Certificate - Administrative Office Assistant
LACC
Los Angeles08-2021
High School Diploma -
Union High School
Tulsa, OK05-2011
Skills
- New employee enrollment
- Benefits interpretation
- Relationship building
- Bilingual
- Recruiting and interviewing
- Sales growth
Certification
- HOUSING SPECIALIST Los Angeles Housing Authority 2021
- CPR/ AED American BLS 2021 - 2021-03
- HIV 101 LA County Department of public health 2021 - 2025-12
Timeline
Housing & Benefits Specialist
Wesley Health Care Center
12.2025 - Current
Housing Program Manager
Bienestar Human Services
04.2021 - 06.2025
Department Manager
NORDSTROM
03.2018 - 05.2020
Assistant Store Manager
Nordstrom Rack
10.2014 - 02.2018
High School Diploma -
Union High School
Certificate - Administrative Office Assistant
LACC