Jose Gutierrez
LAREDO,TEXAS
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Excel in time management, adaptability, and proactive problem-solving to ensure safe and welcoming environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinic Janitor
Unique Cleaning Service
Laredo , TX
04.2023 - Current
- Swept, mopped, and vacuumed floors in the clinic to maintain a clean and sanitary environment.
- Cleaned bathrooms, including sinks, toilets, countertops, and mirrors.
- Stocked paper products such as toilet paper and paper towels in the restrooms.
- Emptied all trash receptacles throughout the clinic on a daily basis.
- Washed walls, windowsills, baseboards, doors and doorframes with appropriate cleaning solutions.
- Dusted furniture, shelves and other surfaces using dusters or cloths.
- Maintained janitorial closets in an orderly fashion to ensure that supplies were readily available for use.
- Ensured all hazardous materials were disposed of properly according to local regulations.
- Notified management of any needed repairs or replacements within the building.
- Disinfected high-touch surfaces such as doorknobs and handrails multiple times per day.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Correctional Officer
Webb County Sheriff’s Department
Laredo , TX
01.2021 - 01.2024
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
Assistant Shift Supervisor
GEO Group
Laredo, TX
01.2017 - 01.2021
- Ensured compliance with departmental policies, regulations and procedures.
- Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
- Conducted random searches for contraband items such as weapons or drugs.
- Supervised subordinate officers in their daily duties.
- Investigated allegations of misconduct by inmates and staff members.
- Reviewed incident reports and other documentation submitted by subordinates.
- Developed strategies to reduce incidents of violence or inappropriate behavior within the facility.
- Assisted in training new correctional officers on proper security protocols and procedures.
- Collaborated with medical personnel in determining appropriate treatment plans for mentally ill inmates.
- Prepared written evaluations of subordinate officers' performance on a periodic basis.
- Responded quickly to emergency situations involving riots, hostage situations, escapes or other critical events.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
Resident Supervisor
CoreCivic
Dilley , TX
01.2015 - 01.2017
- Developed and implemented policies for resident staff to ensure safety, security and well-being of residents.
- Resolved conflicts between residents in an efficient and effective manner.
- Conducted interviews with applicants to assess their eligibility for entry into the United States.
- Verified documentation from applicants to confirm identity and verify accuracy of information provided.
- Ensured safety and security of residents within the facility by conducting searches, supervising activities, and maintaining order.
- Provided guidance and support to residents in need of assistance with personal matters or adjustment to prison life.
Store Manager
Murphy USA
Laredo, TX
01.2011 - 01.2015
- Organizing daily staff schedules and assigning shifts.
- Maintaining accurate records of fuel and other store inventory levels.
- Ensuring that all store areas are clean, safe, and properly stocked with necessary items.
- Providing excellent customer service by assisting customers with product selection and answering inquiries in a timely manner.
- Reconciling cash registers at the end of each shift to ensure accuracy and proper accounting procedures.
- Managing financial transactions such as deposits, refunds, credits.
- Monitoring gas prices to ensure they remain competitive in the market.
- Developing strategies to increase customer satisfaction and loyalty through promotional activities or special offers.
- Training new employees on safety protocols and operational processes related to running a gas station.
- Conducting regular inspections of pumps, tanks, hoses, meters, nozzles and other equipment for potential hazards or malfunctions.
- Responding quickly to emergency situations involving hazardous materials or spills.
- Scheduling maintenance services for pumps and other equipment as needed.
- Assisting with stocking shelves with merchandise according to planograms or instructions from corporate headquarters.
- Delegated work to staff, setting priorities and goals.
Education
TCOLE Licensing Training -
Laredo College
Laredo, Texas01.2022
Tactical Training -
Sight-Alignment LLC
01.2022
Phlebotomy Tech -
HealthCareer Institute of Laredo
Laredo, Texas01.2014
Some College (No Degree) - Criminal Justice
Laredo Community College
Laredo, TXSkills
- Strong Proficiency in Microsoft Office Applications
- TeleStaff Proficiency
- Kronos Software Proficiency
- HIPAA Compliance Knowledge
- CPR Certification
- Odyssey Management
- Effective Team Leadership
- Effective Communicator
- OC/CS Training
- Cell Extraction Training
- Groundskeeping
- Sterilization techniques
- Sanitation protocols
- Grounds security
- Maintenance knowledge
- Store operations
- Supervision and training
- Time management abilities
- Multitasking
Certification
- BLS/ CPR CERTIFIED
- Level 2 Security License
- Level 3 Security License
- TCOLE Jailers License
- OC/CS Training
- Cell Extraction Training
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
- Dr. Humberto Varela, 956-645-3601
- Edgar Guajardo, 956-324-8557
- Sgt. Felipe Reyes, 956-319-0104
- Ricardo Villarreal, 956-645-7330
- Gabriel Gonzalez, 956-235-4852
Timeline
Clinic Janitor
Unique Cleaning Service
04.2023 - Current
Correctional Officer
Webb County Sheriff’s Department
01.2021 - 01.2024
Assistant Shift Supervisor
GEO Group
01.2017 - 01.2021
Resident Supervisor
CoreCivic
01.2015 - 01.2017
Store Manager
Murphy USA
01.2011 - 01.2015
- BLS/ CPR CERTIFIED
- Level 2 Security License
- Level 3 Security License
- TCOLE Jailers License
- OC/CS Training
- Cell Extraction Training
TCOLE Licensing Training -
Laredo College
Tactical Training -
Sight-Alignment LLC
Phlebotomy Tech -
HealthCareer Institute of Laredo
Some College (No Degree) - Criminal Justice
Laredo Community College
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