Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
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Jose Guzman

Remington,VA

Summary

Dynamic and results-driven professional with a positive attitude and proven customer service skills, honed as a Shift Leader at Tropical Smoothie Cafe. Adept at cash handling and team leadership, I excel in training and mentoring staff while ensuring operational excellence and compliance with safety standards. Committed to delivering quality and efficiency in every task.

Overview

1
1
Certification
4
4
years of post-secondary education

Work History

Shift Leader

Tropical Smoothie Cafe
09.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Supervised daily operations to ensure excellent customer service and product quality.
  • Trained and mentored new team members on operational procedures and best practices.
  • Maintained cleanliness and safety standards in compliance with health regulations.

Cook

McDonald's
12.2021 - 05.2022
  • Prepared and cooked menu items according to standardized recipes, ensuring flavor and presentation consistency.
  • Collaborated with kitchen staff to maintain efficient workflow during peak service hours.
  • Implemented food safety protocols, maintaining cleanliness and organization of kitchen workspace.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Laborer

JG Company
04.2020 - 08.2020
  • Operated heavy machinery to execute site tasks efficiently and safely.
  • Assisted in project execution by preparing materials and maintaining equipment readiness.
  • Collaborated with team members to ensure compliance with safety protocols and regulations.
  • Executed manual labor tasks, demonstrating adaptability to varied project requirements and conditions.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Education

Bachelor of Science - Computer Science

Marymount University
Arlington, VA
08.2022 - 12.2024

Associate of Science - Computer Science

Laurel Ridge Community College
Warrenton, VA
01.2024 - Current

Skills

  • Positive attitude
  • Customer service
  • Cash handling
  • Team leadership
  • Problem-solving
  • Flexible schedule

Certification

AWS security fundamental

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Associate of Science - Computer Science

Laurel Ridge Community College
01.2024 - Current

Shift Leader

Tropical Smoothie Cafe
09.2022 - Current

Bachelor of Science - Computer Science

Marymount University
08.2022 - 12.2024

Cook

McDonald's
12.2021 - 05.2022

Laborer

JG Company
04.2020 - 08.2020

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