Jose Henriquez

• Provided exceptional customer service to residents by promptly addressing concerns and resolving conflicts professionally.
• Conducted regular inspections of property grounds to identify areas requiring maintenance or improvement, maintaining curb appeal and property value.
• Improved overall property performance through diligent budget management and cost control measures.
• Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
• Collaborated with cross-functional teams to develop budgets for maintenance projects, prioritizing tasks based on urgency and cost effectiveness.
• Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within maintenance department.
• I was the only supervisor nominated by regional in North Carolina , It consisted in a 5 moth course for mentoring young and new hires.

I decided to step back to ease in to maintenance to provide a better service to the residents.

Maintained compliance regulations and standard by practicing good record keeping habits.

Been the property was built in the 70' I was mostly in charge of hvac work orders to practice what I had learned in the previous year of full.

• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Reason I was there only few moths was because a new manage group took over the property.

• Increased longevity of HVAC systems by performing preventive maintenance.
• Maintained environmental conditions by rebuilding and replacing faulty components.
• Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
• Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
• Optimized performance by balancing systems and calibrating controls.
• Laid out and installed electrical connections and controls as part of Hvac systems.
• Used multimeter and pressure measuring and testing instruments to troubleshoot breakdowns, perform preventive maintenance and repair malfunctioning HVAC systems and components.
• Installed bypass dampers, low voltage wiring, smoke detectors, split systems and package units in commercial or residential buildings.
• Operated portable metal-working tools or copper welding equipment to fabricate, assemble and install ductwork and chassis parts.
• Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.

• Provided guidance to management regarding project bids for onsite improvements.
• Adjusted machine settings to maximize performance and equipment longevity.
• Optimized supply levels to keep stock within ideal parameters for expected needs.
• Evaluated final results to determine quality levels and isolate root causes of any identified faults.
• Organized ongoing maintenance schedules to boost system performance.
• Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
• Monitored safety compliance to maintain strict standards and protect team members from harm.

• Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
• Reviewed technical documentation to complete equipment maintenance and repair.
• Finalized work on building systems by completing basic carpentry and other finish work.
• Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
• Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.